Field Service Specialist II

Copeland

29d • $80,000 - $104,000 • Remote

About The Position

The Field Service Specialist II is an experienced field professional responsible for the commissioning, troubleshooting, and optimization of Copeland control systems and refrigeration equipment. This role demands a deep understanding of refrigeration system operation, control strategies, and integration with HVAC and building management systems. Field work will be required with extensive overnight travel. The Field Services Specialist II is required to establish, promote and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate.

Requirements

• 3–5+ years of hands-on field experience in refrigeration, controls, or commissioning.
• Advanced understanding of refrigeration cycle operation (compressors, valves, racks, cases).
• Knowledge of building automation systems and HVAC control logic.
• Computer skills including Microsoft Office products, databases, Internet software, E-mail, Windows, etc.
• Proven ability to work independently and manage multiple site assignments.
• Ability to travel up to 85–90%.
• Legal work authorization in the United States - Sponsorship will not be provided for this role

Nice To Haves

• CO₂ trans-critical or cascade system experience highly preferred.
• Proficiency with Modbus, BACnet, and other communication protocols preferred.

Responsibilities

• Commission and verify control systems for refrigeration and HVAC applications (E2, E3, Site Supervisors, etc).
• Troubleshoot system issues both on-site and remotely, ensuring optimal performance.
• Develop and modify controller programs from I/O legends or existing sequences.
• Execute new store commissioning and remodel commissioning projects, ensuring all documentation is completed accurately.
• Provide site-level customer support and training for contractors and end users.
• Review and interpret store prints, electrical schematics, and project specifications.
• Coordinate with Project Managers, Engineers, and Technical Support on project execution.
• Maintain strong working knowledge of third-party control systems and network integrations.
• Ensure all work meets safety and compliance standards.

Benefits

• Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more.
• We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed