Lawn Care Field Customer Service and Sales Specialist
About The Position
Lawn Doctor of Northeast IL and Southeast WI is seeking an experienced Field Service & Sales Technician to support service calls, new customer lawn evaluations, and in-field sales opportunities. This seasonal, full-time role is ideal for a lawn care professional who enjoys problem-solving, working directly with customers, and being accountable for results. Key Responsibilities Own field-level service excellence by professionally handling service calls and customer concerns Diagnose turf, weed, insect, and disease issues and implement appropriate treatments or solutions Conduct new customer lawn evaluations and provide accurate recommendations and estimates Identify, recommend, and sell additional services based on lawn conditions and customer needs Deliver a consistently positive customer experience that supports retention and company reputation Apply products safely and in compliance with company standards and state regulations Work Saturdays during peak season as required About Us Lawn Doctor of Northeast IL and Southeast WI has proudly served our community for over 24 years, growing from a one-man operation in 2002 to a dedicated team of 25 professionals. As a fast-growing company with a strong family-business culture, we are committed to our purpose: “To make people proud of their community.” Our niche is providing green, healthy, and weed-free lawns, and we hold ourselves to the highest standards through our core values: Integrity, Consistency, Ambition, Respectfulness, and Protecting Our Reputation. Why Join Lawn Doctor? Established, values-driven company with strong community roots Clear expectations, accountability, and support Opportunity to make a visible impact for customers Performance-based earning potential
Requirements
- Prior lawn care experience required (fertilization, weed control, turf health, and seeding)
- Strong customer service and communication skills
- Sales experience helpful but not required
- Ability to confidently diagnose lawn issues and explain solutions to customers
- Ability to work independently and represent the company professionally
- Valid driver’s license and acceptable driving record
- Illinois and/or Wisconsin Department of Agriculture applicator license preferred
- Must be able to obtain and maintain required IL and/or WI applicator licensing if not currently licensed (company assistance provided)
Nice To Haves
- Sales experience helpful but not required
- Illinois and/or Wisconsin Department of Agriculture applicator license preferred
Responsibilities
- Own field-level service excellence by professionally handling service calls and customer concerns
- Diagnose turf, weed, insect, and disease issues and implement appropriate treatments or solutions
- Conduct new customer lawn evaluations and provide accurate recommendations and estimates
- Identify, recommend, and sell additional services based on lawn conditions and customer needs
- Deliver a consistently positive customer experience that supports retention and company reputation
- Apply products safely and in compliance with company standards and state regulations
- Work Saturdays during peak season as required
Benefits
- 401(k) matching
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- 401(k)
- Health insurance
- Paid time off
- Paid training and support for licensing and ongoing development
- Opportunity for repeat seasonal employment and growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
