Field Service Sales Representative - Cincinnati

Mettler Toledo-posted 2 months ago

Full-time • Entry Level

Cincinnati, OH

5,001-10,000 employees

Computer and Electronic Product Manufacturing

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METTLER TOLEDO is the global leader in the manufacturing, marketing and service of precision instruments for use in industrial, laboratory and food retailing applications. This position supports the growth of METTLER TOLEDO services to new, existing and prospect customers. We have one of the largest Global Service and Sales organizations among precision instrument companies. We are seeking a Field Service Sales Representative for the Central Region reaching throughout U.S. (Core areas are Cincinnati, Columbus and designated accounts throughout the US). The Field Service Sales Representative is responsible for promoting value-added maintenance agreement solutions to our customers. Relying on available database marketing information, the Service Sales representative will develop and implement targeted account penetration plans that are closely coordinated with regional business growth initiatives within the Lab and Industrial product and service teams. Key performance criteria will be growth of revenue generated from maintenance agreement accounts, and other equipment qualifications, calibration certification documentation, training and other consulting services. The Service Sales Rep will also focus a large part of their selling time on developing new service accounts. These are described as clients who traditionally do little to no business with MT and have to be nurtured to a relationship with us. The Service Sales Rep will also leverage product 'point of sale' (POS) opportunities, promoting maintenance agreements for large or strategic new equipment installation where it is warranted.

Must be willing and able to travel regularly to customer sites, and regional meetings as required to support sales activities and business growth.
Demonstrate an ability to prospect for, develop relationships in support of, and ultimately have the ability to close comprehensive agreements within existing, as well as current non-service customers.
Promote value-added maintenance agreement solutions to targeted P-Account customers.
Develop relationships in support of, and ultimately close 'pre-paid' basic, standard and comprehensive service contracts with new customers.
In cooperation with the responsible Leader, develop and achieve annual revenue targets. Key objectives will be established, and detailed action plans developed describing the initiatives required to achieve business targets.
Work in a collaborative manner with the key members of the Lab and Industrial Business Areas sales and service teams to present Mettler Toledo as a clearly differentiated service provider.
Promote and sell complete range of service products, leveraging existing customer relationships to expand the added value Mettler Toledo can provide.
Responsible for the proposal preparation process and proper administration of agreement pricing.
Ensure proper customer account management is executed within the assigned territory.
Collaborate with the Area Business Managers to help train new sales representatives on the service product portfolio as part of the on-boarding process.
Responsible for overall general knowledge and application of the business area's product and service offerings.
Responsible for an in-depth knowledge of the internal processes relating to sales and service, including but not limited to SAP CRM for data input, extractions, and reporting purposes.
Responsible for managing qualification and nurturing activities, in their territory, that specifically includes contacting potential and existing customers to define and clarify the specific details of the sales opportunity and capturing and maintaining the customer data and requirements in SAP CRM.
Analyze and prioritize activities to focus on the highest potential opportunities for success.
Other duties may be assigned as needed.

Bachelor's degree (BA) in business, marketing, finance, or closely related discipline is preferred; or a minimum of five years related experience and/or training; or equivalent combination of education and experience.
Formal training in selling techniques and account management is required to perform the job effectively.
Prior sales experience is preferred.
High energy level with a strong customer focus.
Ability to utilize a database system to record and extract information.
Strong customer service, analytical, and reasoning skills.
Better than average written and verbal communication skills required.
SAP knowledge/experience preferred, but some experience with ERP and/or CRM systems needed.
Proficient Microsoft Office skills including Excel, Word, Outlook and PowerPoint.
Must be a self-starter who will identify problems and initiate corrective actions without specific direction from management.
Strong ability to interface with other departments and teams in a professional and cooperative manner.

Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire.
Tuition reimbursement, employee wellness programs, plus other perks and discounts.
Parental and caregiver leave policies.
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
Global market strength and worldwide leadership in weighing.
A brand name that is identified worldwide with precision, quality, and innovation.
Thousands of patents, design and innovation awards.
A commitment to extraordinary service on our state-of-the-art equipment.

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Field Service Sales Representative - Cincinnati

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