Field Service Representative

stratasysMinnetonka, MN
1dRemote

About The Position

Stratasys is a world leader in 3D printing! Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive, consumer products and healthcare. Through smart and connected 3D printers, polymer materials, a software ecosystem, and parts on demand, Stratasys solutions deliver competitive advantages at every stage in the product value chain. The world’s leading organizations turn to Stratasys to transform product design, bring agility to manufacturing and supply chains, and improve patient care. Stratasys is looking for an experienced Field Service Representative to join our team! If you love engaging with customers and excel at fixing and maintaining additive manufacturing equipment (3D printing), this is the perfect role for you. Candidates must live within 450 Miles of Minnetonka, MN for travel to customer site. Be part of a dynamic team and make a difference! Location: Minnetonka, MN In this role, you will be responsible for assisting our customers and their Stratasys printers Installations, general maintenance, upgrades, preventative maintenance and customer training In this dynamic role, you will be the face of Stratasys, which will allow you the opportunity to build ongoing customer relationships Traveling regularly to customer sites and working remotely This is an essential role at Stratasys

Requirements

  • High School Diploma or GED
  • 1+ year in a field service/representative role
  • 1+ year of hands-on mechanical or electrical experience
  • Reliable personal vehicle (no motorcycles/bicycles) with space for tools and equipment

Nice To Haves

  • 2-year Technical Degree
  • Additional year of mechanical/electrical experience
  • Experience with Additive Manufacturing, 3D printing, and/or CAD/CAM
  • Remote work experience
  • Strong customer-facing skills
  • Proficient in computer technology
  • Self-starter and self-reliant attitude

Responsibilities

  • Assisting customers with their Stratasys printers
  • Installations
  • General maintenance
  • Upgrades
  • Preventative maintenance
  • Customer training
  • Build ongoing customer relationships
  • Traveling regularly to customer sites and working remotely
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