UPS Field Service Representative

Telvero

2d•Remote

About The Position

We are seeking an experienced UPS Field Service Engineer to support commissioning, maintenance, and emergency service of mission-critical power systems. This role is home-based with regional travel to customer sites including data centers, healthcare, and industrial facilities. Key Responsibilities Commission, start up, maintain, and troubleshoot UPS systems and related equipment Perform preventive maintenance and emergency repairs Troubleshoot to the component level on UPS, batteries, PDUs, and STS Execute commissioning test procedures and complete detailed service reports Develop and follow Methods of Procedure (MOPs) Provide technical recommendations to improve system reliability This role is ideal for seasoned UPS professionals seeking autonomy, technical challenge, and the opportunity to support mission-critical environments.

Requirements

3–5+ years of critical power / UPS field service experience
Strong component-level troubleshooting skills
OEM factory training or significant experience with: Vertiv / Liebert / Emerson Schneider Electric / APC / MGE Eaton / Powerware
Ability to read electrical schematics and manufacturer documentation
Strong customer service and communication skills
Willingness to work nights/weekends as needed
Ability to lift up to 100 lbs

Nice To Haves

Third-party UPS service experience
Technical degree or military electrical/electronics training

Responsibilities

Commission, start up, maintain, and troubleshoot UPS systems and related equipment
Perform preventive maintenance and emergency repairs
Troubleshoot to the component level on UPS, batteries, PDUs, and STS
Execute commissioning test procedures and complete detailed service reports
Develop and follow Methods of Procedure (MOPs)
Provide technical recommendations to improve system reliability