Field Service Representative

OPUS Global•Rowlett, TX

42d

About The Position

Responsible for trouble-shooting equipment and analyzing appropriate documents to determine the cause of equipment trouble and malfunctions in major test equipment and test procedures within designated territory Performs maintenance of instruments and equipment. Consistently provides a high level of customer satisfaction to accounts assigned to his/her territory Responsible for generating consumable and service sales, including service agreements. Completes necessary paperwork and reports on assigned work and assists in the completion of records, reports, and other test documents. Responsible for the accuracy of inventory in his/her possession. Provides training to customer base on the proper operation and maintenance of motor vehicle inspection equipment. Responsible for preventive maintenance on company vehicle assigned. Performs other duties as assigned

Requirements

PC diagnostic capabilities, including knowledge of Windows operating systems
Ability to measure AC & DC voltages, measure current, and check ohms with the digital multimeter.
Ability to read schematic drawings.
Ability to use a standard set of tools

Nice To Haves

High School Diploma or equivalent.
Excellent customer service skills.
Working knowledge of standard business practices.
Superior verbal and written communication skills.
Valid driver's license to operate a company vehicle.
Basic computer data entry skills.
Ability to lift moderate to heavy items required.
Ability to stand, sit, stoop, bend, crawl, and crouch in extreme hot and cold conditions.
Ability to travel, work outside normal operating hours