Part-Time Field Service Representative (8AM-4:30PM)

Daniels Health • South Bend, MI

13d • $24 - $24 • Onsite

About The Position

Daniels Health is searching for a customer service oriented individual to join us as a Part Time Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. Through this essential service, you help create a safer healthcare environment for both patients and hospital staff! Hospital Locations: Memorial Hospital 615 N Michigan St, South Bend, IN 46601 Elkhart Hospital 600 East Blvd, Elkhart, IN 46514

Requirements

• COVID-19 considerations: Willingness to be COVID vaccinated necessary!
• Someone with a can-do attitude who is committed to delivering high standards of customer service with the ability to liaison with key internal and external stakeholders.
• Delivering an integral service to healthcare, this is a hands-on field service role carried out within a hospital setting and will include heavy lifting from time to time.

Nice To Haves

• The ideal candidate will have previous experience working in a labor-intensive job and previous supervisory responsibilities.

Responsibilities

• Working clinical staff within your assigned location to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy
• Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment
• Maintaining adequate inventory levels of container stock at a location and department level
• Clear communications and strong relationship management with hospital staff and Daniels staff
• Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties
• Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision
• Ensuring staging area is neat and orderly after entering and before leaving the facility
• Standing and walking for a significant part of the day
• Lifting containers weighing up to 40 lbs
• Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs

Benefits

• Job stability – as an essential service to healthcare we are non-seasonal and recession proof
• Consistent work hours – Tuesday/Thursday Memorial Hospital, Wednesday Elkart Hospital (8AM - 4:30PM)
• Permanent position – This is a Part-time permanent role of 24 hours per week
• Competitive salary – This position is offering a starting rate of $24 per hour!
• New Hire Bonus – Get an extra $500 after successfully completing your probation period!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees