Field Service Representative

Delta Natural Gas • Berea, KY

225d

About The Position

Delta Natural Gas Co., Inc., an Essential Utilities company, is engaged primarily in the distribution, transmission, storage and production of natural gas. With facilities located in 32 counties in central and southeastern Kentucky, Delta Natural Gas owns and operates 2,600 miles of natural gas gathering, transmission, distribution and service lines. Delta Natural Gas serves approximately 39,000 residential, commercial, industrial and transportation customers. Delta is more than your average natural gas utility. We have a vision to provide valuable services to our customers, encourage economic growth for businesses in our region, improve the quality of life for our communities, ensure that we are protecting our environment, and support our employees and partners. Join our team and make a difference! The Field Service Representative reads, replaces, installs, adjusts, disconnects, or removes gas meters and regulators. Helps in maintaining gas distribution equipment. Investigates and disposes of gas leaks. Make client service calls, perform gas services, meter relocation and hard line changes.

Requirements

• High School or equivalent.
• Valid driver's license.
• Strong customer service skills.
• Ability to work well under pressure.
• Ability to work effectively in a team fostered multi-tasking environment.
• Must be able to frequently and routinely bend, stoop, dig, lift, pull and carry items up to 50 lbs and any other activity required during the construction process.
• May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases and/or poor ventilation atmospheric conditions.

Responsibilities

• Turn service on and off to consumers which involves routine lighting and/or shutting off furnaces, ranges, and other gas appliances.
• Make service connections, install service lines, read meters, and rotate scheduled and dead meters.
• Witness test of service and house lines and inspect for proper installation.
• Operate associated data entry devices as required.
• Responsible for bill collection and deposits.
• Perform line walking, patrols transmission lines, request line locates, obtain easement and state/county permits.
• Responsible for atmospheric corrosion survey, compensating index survey, public building inspections, changing charts, hazardous piping, monitoring contract crews, and maintenance (mowing, painting, etc.).
• Operate and maintains assigned vehicle and vehicle inventory in a neat and orderly manner.
• Prepare all company documents and reports required by the work performed including, but not limited to time reports, service calls, damage prevention forms, work orders, leak reports, material usage reports and vehicle reports.
• Inspect company and consumer property for gas leakage and/or other faulty conditions and leave facilities in a safe condition.
• Assigned general responsibilities in the service area and may be given specialty assignment such as Home Energy Audit.
• Assist in the planning of branch activities in the areas of customer service operations, maintenance, odorization, safety procedures, merchandising and new business activities and is responsible for carrying out assigned duties in the areas in accordance with the rules and regulations of the Kentucky Public Service Commission, other regulatory agencies and the Company.
• Assigned standby duty on a scheduled basis.
• Perform other duties as may be required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Utilities
• Education Level: High school or GED