Field Service Representative I - St Louis, Mo (New Health Care Company)

SOLVENTUM • St. Louis, MO

22h • Onsite

About The Position

Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. Solventum enables better, smarter, safer healthcare to improve lives, pioneering game-changing innovations at the intersection of health, material and data science. This position is directly responsible for serving the needs of healthcare clients, including the delivery, pickup, and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with Solventum customers daily, building, cultivating, and maintaining superior customer relationships. Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables, and supplies, as well as the cleaning, processing, and quality control of medical device equipment, general housekeeping of the facility, and loading and unloading of equipment in company vehicles.

Requirements

• High School Diploma/GED or higher
• One (1) year customer facing experience in a private, public, government, or military environment
• Current, valid Driver’s License
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)

Nice To Haves

• Possess an associate degree or higher
• Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties
• Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)

Responsibilities

• Support customers, including patients and hospital staff, on a regular basis, providing superior customer service with customer-centric solutions
• Prepare medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery
• Track inventory control on assets, parts, disposables, and supplies
• Locate missing and misplaced equipment as needed
• Load and unload medical equipment from company vehicles
• Attend training and other scheduled business functions which will require commercial air travel
• Serve the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment
• Interface with Solventum customers daily and build, cultivate and maintain superior customer relationships
• Perform and assist in maintaining inventory of products, parts, disposables, and supplies
• Clean, process and quality control of medical device equipment
• Perform general housekeeping of facility
• Comply with corporate policies, procedures and security standards while performing assigned duties

Benefits

• Many programs to help you live your best life – both physically and financially
• Competitive pay and benefits (benchmarked with other companies that are comparable in size and scope)
• Medical
• Dental & Vision
• Health Savings Accounts
• Health Care & Dependent Care Flexible Spending Accounts
• Disability Benefits
• Life Insurance
• Voluntary Benefits
• Paid Absences
• Retirement Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees