Field Service Representative 1
About The Position
Looking for stability? Join Woodgrain! We're growing fast and offering lifetime careers in a supportive work environment. About Woodgrain: Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated. What our Merchandise Stocker does: Responsible for learning and performing in-store service, managing inventory replenishment (ordering and stocking), generating weekly credits and providing exceptional customer service within a defined territory inside high volume national account stores Cover service calls when regular service representatives are away or on vacation Full service 2-3 stores per day. Full service includes: CLEANING: Recovering the condition of the aisle since last service. STRAIGHTENING STOCK: Restocking messy bins or displays and resolving bin contamination. STOCKING: Packing out any freight in overhead and incoming freight from the previous weeks order. CULLING: Removing damaged/unsellable material and issuing credit electronically. MERCHANDISING: Maintain signage and pricing to best practice. Move backers to affect perception. ORDERING: Replenish inventory according to published guidelines. CUSTOMER INTERACTION: Build strong dependable relationships with store management and associates. PROJECTS AND TASKS: Merchandising projects and tasks will be assigned by area manager. Complete tasks, projects and resets of Woodgrain products in stores
Responsibilities
- Responsible for learning and performing in-store service
- Managing inventory replenishment (ordering and stocking)
- Generating weekly credits
- Providing exceptional customer service within a defined territory inside high volume national account stores
- Cover service calls when regular service representatives are away or on vacation
- CLEANING: Recovering the condition of the aisle since last service.
- STRAIGHTENING STOCK: Restocking messy bins or displays and resolving bin contamination.
- STOCKING: Packing out any freight in overhead and incoming freight from the previous weeks order.
- CULLING: Removing damaged/unsellable material and issuing credit electronically.
- MERCHANDISING: Maintain signage and pricing to best practice. Move backers to affect perception.
- ORDERING: Replenish inventory according to published guidelines.
- CUSTOMER INTERACTION: Build strong dependable relationships with store management and associates.
- PROJECTS AND TASKS: Merchandising projects and tasks will be assigned by area manager.
- Complete tasks, projects and resets of Woodgrain products in stores
Benefits
- $21 per hour and quarterly bonus dependent on profitability
- Woodgrain covers 75% of medical, dental and vision insurance
- 401k matching, Woodgrain matches up to 3% of your base salary
- 2 weeks PTO and 9 paid holidays
- Perks such as tuition reimbursement and large discounts off Woodgrain products
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Wood Product Manufacturing
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
