Field Service Representative 1-6

Oncor Electric Delivery

7h•$24 - $33

About The Position

As a Field Service Representative at Oncor, you are responsible for working service orders involving the disconnecting, reconnecting, setting, reading, and investigating of meters on residential, commercial, and industrial premises. These orders must be completed safely and within prescribed timeframes to ensure the proper delivery and measurement of electric energy. This position will have an assigned service territory within our Oncor Electric Delivery Company market and be based out of our Denison Service Center.

Requirements

High School diploma, GED, or equivalent required.
Valid Texas Driver’s License required.
Able to carry out tasks with all necessary details to complete the work effectively.
Consistently introduces new ideas and demonstrates original thinking.
Works well as a member of a team.
Self‑motivated to perform without outside assistance.
Motivated by contributing to the success of projects and the organization.

Nice To Haves

Applicants with experience in meter reading or related electric measurement are encouraged to apply.
Applicants with experience working with electric utility field service orders are encouraged to apply.

Responsibilities

Determine the type of meters required to initiate service.
Maintain professionalism when engaging with residential and commercial customers.
Use proper test equipment to verify voltage and protect against faulty or hazardous conditions.
Ensure service order completion within specified timeframes across a diverse geographic area while adhering to Company safety rules/regulations and providing quality customer service.
Ensure the integrity of the Company’s measurement devices and energy delivery by evaluating premises for diversion of energy, faulty or inappropriate wiring, incorrect recording of readings, and properly documenting diversion.
Drive for long periods as needed.
Perform all essential aspects and functions of the job, as well as any additional job requirements.

Benefits

Annual incentive program.
Competitive health and welfare benefits (medical, dental, vision, life insurance).
Ability to earn wellness incentives (up to $2,300 in 2026 as an Employee only) and other wellbeing resources.
401k with dollar-for-dollar company match up to 6%.
401k match for student debt program.
Cash balance pension plan.
Tuition reimbursement.
Competitive vacation, 10 company holidays and 2 personal holidays.
Paid parental leave.
Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.