Field Service Rep

The Hillman Group • Carol Stream, IL

400d

About The Position

The Field Service Representative (FSR) role involves providing on-site support and service to customers, ensuring that equipment is functioning properly and addressing any issues that arise. This position is crucial for maintaining customer satisfaction and operational efficiency.

Requirements

• High school diploma or equivalent required.
• Experience in a technical or mechanical field preferred.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.

Nice To Haves

• Technical certification in relevant field.
• Experience with specific equipment or technology used by the company.

Responsibilities

• Provide on-site support and service to customers.
• Troubleshoot and resolve equipment issues.
• Perform regular maintenance and inspections on equipment.
• Document service activities and customer interactions.
• Collaborate with internal teams to improve service delivery.

Benefits

• Health insurance coverage.
• 401k retirement savings plan.
• Paid time off and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Fabricated Metal Product Manufacturing
• Education Level: No Education Listed