Field Service Professional - El Paso, TX

Vivint • El Paso, TX

251d

About The Position

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Requirements

• Exceptional customer service skills.
• Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience.
• Field technician experience - cable installation, internet installation, pest control, lawn maintenance, construction, solar technician.
• Clean driving record and valid license.
• Ability to thrive in a team environment as well as independently.
• Candidates must live within a 20-mile radius of the city.
• Successful candidates will be required to pass a pre-employment criminal background check, motor vehicle record check, and drug screening.

Nice To Haves

• Experience in a technical or installation role.
• Previous experience in a customer-facing position.

Responsibilities

• Provide expert-level installation and services of cutting-edge technology.
• Maximize earning potential by leveraging service and installation appointments into leads and additional revenue.
• Act with honesty and integrity to offer customers peace of mind.
• Conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.

Benefits

• Competitive hourly base plus uncapped commission.
• Comprehensive paid training & ongoing coaching and support.
• Company take-home vehicle and gas card.
• Cell phone and work tablet provided.
• We provide all tools necessary to perform the job.
• 4/10 work schedule with home dispatch.
• Paid for drive time to/from and in-between appointments.
• Ten paid holidays.
• Two weeks paid time off.
• Employee pricing on smart home products.
• Medical/Dental/Vision/Life coverage.
• 401(k) plan with matching.
• Career development and leadership opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services