Field Service Product Line Manager

Eaton Corporation-posted about 2 hours ago

$158,000 - $232,000/Yr

Full-time • Mid Level

Remote • Coraopolis, PA

5,001-10,000 employees

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Eaton Corporation is seeking a Product Line Manager (PLM) to join our Electrical Engineering Services & Systems Division (EESS). This role will lead the Field Services & Aftermarket (PDS) product line, with a primary focus on Equipment Lifecycle Services—including New Equipment Services, Maintenance, Troubleshooting and Modification Services, Electrical Worker Training, and Switchgear Modernization. This portfolio represents approximately $400M in annual revenue. Our division headquarters is located in Moon Township, PA. Relocation assistance is available. This role can also be remote with approximately 30% travel. What you’ll do:

Drive revenue and margin performance for the product line, ensuring financial objectives are met.
Lead the product line’s strategic planning process, aligning with operations, sales, and finance, and present strategies to key stakeholders for ongoing alignment.
Develop and implement go-to-market plans informed by market trends, competitive positioning, portfolio gaps, and underpenetrated segments/geographies; report on outcomes.
Drive division and sector strategic growth initiatives such as Data Center Brownfield Services, Remote Services, Extended Warranty Subscriptions, Service Attachment, Lead Generation, NFPA 70B Maintenance, Digitalization, Electrical Worker Training, Utility P&C, etc.
Collaborate with other product lines (e.g. Switchgear Modernization and Power Systems Solutions businesses) to drive synergies and promote a portfolio approach to growth across EESS.
Build and own business cases for strategic investments and deliver measurable results.
Oversee the pricing team (Technical Application Support) to develop and execute strategy for continuous improvement of proposal quality and decision-making effectiveness aligned to division objectives.
Recruit, manage, and effectively coach the product management team and marketing analysts
Set strategic direction on digital tools, processes and metrics that enhance customer experience and support revenue and profitability goals.
Serve as the voice of customer, ensuring expectations, goals, and targets are aligned across division functions, and sales/channel organizations.
Collaborate with channels, major accounts, global product line teams, and segment managers to optimize market penetration strategies.
Work with the marcom team to promote services through traditional materials, online platforms, and multimedia assets.
Collaborate with the marcom team to promote services through traditional materials, online platforms, and multimedia assets.

Bachelor’s degree from an accredited institution
Minimum of 3 years of experience managing direct reports
Minimum of 10 years of experience in technical marketing, sales, strategic planning, operations or product line management
Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H1B, H1-B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Master’s Degree in Business Administration from an accredited institution
At least 5 years of combined experience across Product Management and Sales
At least 3 years of Field Services experience

At Eaton, we strive to provide compensation and benefits that attract, engage, and retain the best talent. This includes competitive pay and a variety of benefit programs for eligible employees.
This role is also eligible for a variable incentive program.
Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.
Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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