Field Service Power Generation Technician

CumminsHouston, TX
12dOnsite

About The Position

We are looking for a talented Field Service Power Generation Technician to join our team specializing in Power Generation in Houston, TX. $5000 Sign on Bonus! In this role, you will make an impact in the following ways: - Completing preventative maintenance and/or basic repair activities on generators or components at the customer site with minimal direction. - Engaging with customers in a courteous and professional manner. - Applying the use of specialized tools and following documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools. - Completing required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens. - Completing training in line with skill and business requirements. - Adhere to all our relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.

Responsibilities

  • Engages with customer in a courteous and professional manner.
  • Ensures prompt and efficient attention to customer needs
  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools
  • Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor
  • Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field
  • Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens
  • Completes training in line with skill and business requirements
  • Maintains service vehicle and tools for cleanliness and proper operation
  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation
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