Field Service Mechanic - Remote Work

Trident SESt. Petersburg, PA
58dRemote

About The Position

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufactures maintain a competitive advantage in the world economy by improving productivity. With years of experience supporting the metalworking community HFO/Trident Southeast is the best-in-class and exclusive distributor for Haas CNC machine tools and rotary products. We’re proud to represent America’s largest machine tool builder, offering a complete range of; 5-axis universal machining centers, vertical machining centers, horizontal machining centers, multitasking turning centers, CNC lathes, CNC mills, rotary tables and 5C collet indexers. All Haas products are built to deliver high accuracy, repeatability and durability. The CNC Field Service Technician will have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components. Duties include, but are not limited to:

Requirements

  • Experience in mechanical/electrical repair of diesel engines, generators, automotive, industrial machinery, HVAC, EDM/Laser/Waterjet/CNC machine tools; Haas CNC Repair background a plus.
  • Proficient in Spanish.
  • Intermediate to sophisticated proficiency in Microsoft Office Suite.
  • Ability to read and interpret drawings and schematics.
  • Excellent customer service, technical, communication, and presentation skills.
  • Ability to meet the physical requirements of the job.
  • Flexible hours and frequent travel, including driving throughout a regional territory.
  • Must be able to perform bending, twisting, stooping, reaching and lifting of moderate to heavyweight material up to 100 lbs. with assistance from equipment or other employees.

Responsibilities

  • Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations.
  • Use machine tool manuals, technical documents, internal and vendor resources to research machine issues.
  • Ensuring accurate documentation is completed and submitted to office and customer in regard to status of machine issues, repairs, and installation.
  • Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training.
  • Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company.
  • Perform related duties as required.

Benefits

  • Competitive starting salary
  • Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
  • Paid Time Off, starting with 23 paid days off in your first year.
  • 10 Company Paid Holidays
  • 401(k) retirement plan with company contribution
  • Tuition reimbursement
  • Employee appreciation events and perks
  • Employee Assistance Program
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