Field Service Mechanic

Custom Truck One Source • Portland, OR

96d

About The Position

The primary responsibility is to perform vehicle troubleshooting, repair, and maintenance work on chassis and track-mounted aerials, digger derricks, cranes, high rail, and other equipment, in accordance with dealer and factory standards, in the field. This includes PM’s & Repair of Utility Trucks and Equipment, focusing on hydraulics, electrical wiring, and diesel systems. The role requires the ability to travel overnight when needed, estimated at 25% plus. The company provides a Utility Truck equipped with a welder, 4-ton crane, company computer, and phone. Pay is based on experience, with overtime as needed, and includes a healthcare plan, paid time off, 401k match, training, uniforms, safety-boot & safety glasses allowance, and a tool discount program.

Requirements

• High School diploma or GED.
• Five years of related experience (Shop Tech and Field Tech).
• Must hold a valid driver’s license (CDL Class B preferred).
• Must have your own tools.
• Proficient in documentation using software, meeting deadlines and schedules.

Nice To Haves

• Electrical, schematic / blueprints, hydraulic, welding, and related experience.
• Experience with Quick Serve, DTNA, or related diagnostic software.
• DOT, ANSI, and Dielectric testing desired.

Responsibilities

• Reports to Service Manager, who will provide brief description of issues and supporting information related to the vehicle.
• Read and interpret equipment manuals and repair orders/instructions to perform required maintenance and service.
• Perform work as outlined in work instructions set forth by Service Manager; efficiently, accurately, and in accordance with Custom Truck One Source standards.
• Diagnose and repair LMI Diagnostics (Load Moment Indicator) and CAN bus (Controller Area Network).
• Experience troubleshooting and repair of Utility trucks & Equipment including electrical and hydraulics.
• Inspect and service vehicles and make repairs and adjustments both at the service center and in the field.
• Verify work performed, road test vehicles as necessary.
• Prepare inspection reports, repair orders (recording service time and parts costs) and timecards completely and accurately.
• Tag all warranty and core parts for return.
• Advise management immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Attend CTOS safety training and follow all safety requirements.
• Attend CTOS and factory-sponsored training classes.
• Understand and follow federal, state and local regulations such as those governing the disposal of hazardous wastes.
• Communicate easily with customers and internal departments to ensure minimal equipment downtime.
• Flexibility to travel beyond the area of coverage, based on business need.
• Work closely with Service Manager to grow and improve customer satisfaction.
• Additional duties or responsibilities as designated by the Service Manager.

Benefits

• 401(k) with Employer Match
• Competitive Health Care including Dental, Vision, and Life Insurance
• Company paid health and wellness programs
• Paid Vacation, Sick and Holidays = 25 days.
• STD/LTD
• Partner Discounts (Tool Discount Programs)
• Investment in Employee Development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees