ProSolutions Field Service Mechanic C
About The Position
As a Field Service Mechanic C, you are an entry level technician and will assume a role of familiarizing yourself with product knowledge and standards of quality within the branch. You will serve as a supportive resource for utilizing your mechanical expertise to ensure Herc fleet remain in proper operating condition on our customer jobsites, at all times. Field Service Mechanics are dispatched to local jobsites at various times of the day and work independently without direct supervision. This provides the opportunity to build positive relationships with customers all while supporting the growth and improvement of your community. What you will do... Follow a consistent schedule of performing preventative maintenance of all Herc owned fleet at long term customer job sites Conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services Diagnose heavy equipment as required to ensure proper operating condition at the job site Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems Assist in reconditioning and replacing assorted parts to return equipment to a safely functioning state Stay up to date with Herc online courses on proper use of equipment and be able to convey those guidelines to customers Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until your next scheduled visit Adhere to all safety guidelines posted at active jobsite where repairs and maintenance are completed Maintain work area on jobsite in a clean and organized manner Produce timely and detailed service reports and repair logs Follow all company's filed procedures and protocols Build positive relationships with customers Perform additional duties as assigned
Requirements
- Ability to understand detailed technical schematics, owner manuals, and product warning labels
- Ownership of sufficient selection of hand and air/electric tools to complete most repairs and services
- Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment
- Ability to be on call to support operational needs
- A valid driver's license
- Ability to safely lift up to 50 LBs
- Ability to drive/operate multiple types of vehicles and equipment
- Ability to follow up with customers in a timely manner
- Ability to handle assorted tools properly and safely
- Attention to detail
- Customer service skills to naturally converse with jobsite foreman
- Flexibility to adapt to changing needs on an active jobsite
- Interpersonal skills to communicate effectively and efficiently
- Must possess solid written and verbal communication skills and be able to perform basic computer operations such as opening and closing work orders
- Solid and proven computer skill set to enter work orders
- Understanding the importance of time management
- Works and communicates effectively with all levels of the company
Responsibilities
- Follow a consistent schedule of performing preventative maintenance of all Herc owned fleet at long term customer job sites
- Conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services
- Diagnose heavy equipment as required to ensure proper operating condition at the job site
- Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems
- Assist in reconditioning and replacing assorted parts to return equipment to a safely functioning state
- Stay up to date with Herc online courses on proper use of equipment and be able to convey those guidelines to customers
- Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until your next scheduled visit
- Adhere to all safety guidelines posted at active jobsite where repairs and maintenance are completed
- Maintain work area on jobsite in a clean and organized manner
- Produce timely and detailed service reports and repair logs
- Follow all company's filed procedures and protocols
- Build positive relationships with customers
- Perform additional duties as assigned
Benefits
- Medical, Dental, and Vision Coverage
- Life and disability insurance
- Flex spending and health savings accounts
- Virtual Health Visits
- 24 Hour Nurse Line
- Healthy Pregnancy Program
- Tobacco Cessation Program
- Weight Loss Program
- 401(k) plan with company match
- Employee Stock Purchase Program
- Paid Time Off (Holidays, Vacations, Sick Days)
- Paid parental leave.
- Military leave & support for those in the National Guard and Reserves
- Employee Assistance Program (EAP)
- Adoption Assistance Reimbursement Program
- Tuition Reimbursement Program
- Auto & Home Insurance Discounts
- Company Paid Life Insurance
- Supplemental Life Insurance
- Accidental Death & Dismemberment Insurance
- Company Paid Disability Insurance
- Supplemental Disability Insurance
- Group Legal Plan
- Critical Illness Insurance
- Accident Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Rental and Leasing Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
