Field Service Manager

Ecolab • Denver, CO

90d • $79,000 - $118,400

About The Position

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource. Nalco Water, an Ecolab Company, seeks a dynamic Service Manager with expertise in data center cooling infrastructure—specifically in startup, commissioning, and mechanical operation of liquid-to-liquid cooling applications, technical cooling systems (TCS), and coolant distribution units (CDUs) and the training of field teams / customers. This role is pivotal in shaping our service and support strategy to ensure system assurance and operational excellence for our mission-critical customers.

Requirements

• Bachelor's degree or equivalent industry experience.
• 3+ years of experience in data center infrastructure, with a strong focus on mechanical systems, cooling technologies, and commissioning processes.
• Hands-on experience with coolant distribution units (CDUs), liquid-to-liquid heat exchangers, and technical cooling systems.
• Proven track record in data center construction, startup, and operational support.
• Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation.
• Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders.
• Experience working in a startup or fast-paced environment is a plus.
• Possess a valid Driver's License and acceptable Motor Vehicle Record.

Responsibilities

• Serve as the technical service expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies.
• Support training of site level technicians and customers regarding installation, commissioning, maintenance, and troubleshooting activities.
• Manage the service components of startup/commissioning projects and operational activities for CDU and adjacent liquid cooling offerings.
• Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling systems and services.
• Leverage previous experience to help lead and develop high performing teams of technical professionals.

Benefits

• Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
• Paid training held in the field and at Nalco Water Headquarters in Naperville, IL.
• Enjoy a flexible, independent work environment.
• Receive a non-decaled company vehicle for business and personal use.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees