Field Service Manager

WGNSTAR • Pflugerville, TX

117d

About The Position

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

Requirements

• 5+ yrs experience in a management role, preferably in the semiconductor industry.
• 3+ yrs experience in the semiconductor industry.
• Customer friendly, presentable, and personable as a Company Representative.
• IT proficient with ability to write clear, coherent, concise and professional emails/letters/presentations.
• Customer/market knowledge.
• Leadership, coaching and mentoring.
• Demonstrated communication and organizational skills.
• Strong interpersonal skills.
• Fluency in English - Spoken & Written.

Responsibilities

• Responsible for contributing to site management initiatives and ensuring that the expertise and resources of the organization are available to support any agreed initiatives.
• Point of contact for customer, responsible for coordinating all account activity and support.
• Responsible for the overall leadership & management of operations on-site.
• Report on performance KPI’s and metrics to Customer & WGNSTAR.
• Technical mentoring to Operations teams.
• Drive high standards to achieve quality, safety and operational excellence.
• Coordinate and participate in site meetings between the business teams and customer.
• Actively seek out and pursue business development opportunities with new and existing customers.
• Represent WGNSTAR planning, operational & business development meetings.
• Management, supervision, coordination and monitoring of employee and team performance.
• Manage the finance of operations and control cost.
• Ensure the Health and Safety of staff/contractors working under WGNSTAR direction is of the highest standard.
• Plan and take action to protect Company & Customer assets, reputation and ensure business continuity.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Paid Vacation
• Select Holidays
• Overtime Opportunities
• On-site Facilities
• Career Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager