Field Service Manager

Crane Company•Brazil, IN

About The Position

Technifab Products is a division within the Fluid Handling Business Segment of Crane Co, a US-based multi-national business which specializes in highly engineered products in niche markets. Technifab Products designs, manufactures, installs, and supports cryogenic equipment for a wide range of applications in a number of industries, including the refinery, chemical, biopharmaceutical, and energy industries. www.craneco.com The Service Center manager is responsible for installation of flexible and rigid piping systems, with focus on cost management, customer satisfaction, safety, and quality. Job requires travel (50%), possibly on short notice. Must be able to attain results by working independently and leading the efforts of other employees JOB SUMMARY: Overall management, direction, coordination, and evaluation of the field service technicians. Responsibilities include safety, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; intellectual capital reviews; rewarding and disciplining employees; and addressing complaints and resolving problems. Interface with Global Business Line Managers, Applications Specialists, Field Sales, sales channels, and customers to determine technical needs to meet market requirements. Product validation, documentation, and successful execution. Manage raw material inventory and tooling for installations. This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status. At Crane, we believe that attracting and retaining the highest quality people is the best insurance of success. Our goal is to recruit talented people and train them within a culture that calls for performance with trust and respect. Join us. The unique backgrounds and differences of our associates make us stronger, more capable, and more successful. Beyond an associate’s base compensation, we reward and reinforce wellbeing with a compelling package of both cash and non-cash benefits, including comprehensive health, wellness incentives, assistance with retirement savings, paid time off, paid holidays, and tuition reimbursement — as well as performance-based bonus programs for certain positions. Crane prioritizes career development for our associates. All associates receive an annual development plan that includes a mixture of on-the-job coaching and formal training experiences to support individual development needs. We firmly believe in associate growth that supports career progression and we will proactively support your ongoing career development.

Requirements

Bachelor’s degree in Engineering or Construction Management- Preferred
Demonstrated ability to navigate and influence the organization and escalate issues when necessary.
Proficient in Microsoft Office Suites
Valid drivers license and ability to pull a trailer.

Nice To Haves

Knowledge in AutoCAD – Preferred
Cryogenic or Gas industry experience preferred.
Familiarity of industry standards and specifications, such as ASME Section VIII and ASME B31.3 desired.

Responsibilities

Overall management, direction, coordination, and evaluation of the field service technicians.
Responsibilities include safety, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; intellectual capital reviews; rewarding and disciplining employees; and addressing complaints and resolving problems.
Interface with Global Business Line Managers, Applications Specialists, Field Sales, sales channels, and customers to determine technical needs to meet market requirements.
Product validation, documentation, and successful execution.
Manage raw material inventory and tooling for installations.