Field Service Lead

Current Opening•Roosevelt, UT

8d•Onsite

About The Position

Our smart, gritty team supports, challenges, and motivates each other to think hard and work harder—from our headquarters in OKC to our field offices in Colorado, North Dakota, Oklahoma, Pennsylvania, Utah, and Texas. Whether it's asset management, field services, Assembly Maintenance & Overhaul (AMO), MidCentral and PowerStream's scalable, data-driven solutions reduce costs and increase productivity for our customers. We shorten timelines. We increase uptime. And we push the energy industry forward. Got what it takes to join us? Bring it. Position Summary: The Field Service Lead is a senior field role responsible for performing advanced installation, maintenance, and repair of natural gas-powered mobile power units while also providing technical leadership and on-site guidance to Service Technicians. This role serves as a working lead—modeling safe work practices, supporting training, coordinating field activities, and acting as a primary technical resource in the field.

Requirements

Knowledge Policies, practices, and procedures of PowerStream Dynamis/MidCentral Energy
Adhere to Health, Safety, and Environmental (HSE) procedures and guidelines
Principles of customer service
Safety practices associated with product assembly and disassembly
Technical understanding of mechanics and machinery.
Mechanical and electrical systems.
Advanced troubleshooting and diagnostics
Strong math skills, mechanical, and electrical aptitude
Clear verbal and written communication
Organizational skills, time management, and prioritization
Proficient computer and digital reporting skills
Attention to detail and quality
Leadership skills and informal coaching
Practice and foster safe work methods, identify workplace hazards, and use appropriate safety equipment.
Establish and maintain effective working relationships with staff, professional colleagues, and the public.
Lead by example in safety, professionalism, and technical excellence
Identify hazards and apply appropriate controls and PPE
Handle multiple tasks simultaneously.
Find solutions to problems.
Work a flexible schedule, including evenings, weekends, holidays, and during emergency situations such as inclement weather.
Regular, timely attendance.
Respond to emergency situations.
Read and interpret mechanical and electrical schematics and technical manuals.
Identify processes and streamline inefficiencies.
Required stand for long periods.
Push, lift, and carry up to 50 lbs.
Bend, stoop, kneel, and move intermittently throughout the day.
Exposure to fumes, odors, dust, moving mechanical parts, and vehicles.
Exposure to extreme weather conditions (heat, cold, rain, snow, ice).
Exposure to potentially dangerous work areas and environments.
High school diploma or equivalent (GED)
Four (4) years of relevant field service or power generation experience
Must possess a valid driver's license, must be at least 21 years of age with a minimum of three (3) years of driving history.
Must maintain a satisfactory driving record to safely operate company vehicles.
This position is safety sensitive. It is subject to pre-employment and/or periodic background checks, motor vehicle records (MVR) and drug testing.
Must be able to successfully complete an intense background investigation.

Nice To Haves

Prior experience serving as a lead, mentor, or senior technician strongly preferred
OR equivalent combination of education and experience to successfully perform the duties of the job

Responsibilities

Install, commission, test, and troubleshoot natural gas-powered mobile power units at customer sites
Perform advanced diagnostics, preventative maintenance, and complex repairs on power generation systems
Serve as escalation point for complex mechanical, electrical, and control system issues
Respond to emergency service calls and lead on-site troubleshooting efforts
Ensure equipment is operating safely, efficiently, and in compliance with company and customer standards
Act as a working lead for Service Technicians in the field, providing day-to-day technical guidance and support
Assist with onboarding, mentoring, and informal training of new or less experienced technicians
Coordinate work assignments on-site to ensure efficiency, safety, and quality outcomes
Model and reinforce safety expectations, including HSE procedures and hazard identification
Communicate job status, issues, and recommendations to the Regional Manager and operations leadership
Maintain accurate and timely service records, diagnostics, repairs, and parts usage
Identify recurring issues and recommend process, equipment, or training improvements
Support standardization of field practices and documentation
Maintain professional and technical knowledge through ongoing learning and development
Other duties as assigned