Field Service Heavy Equipment Welder
About The Position
Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. The Field Service Welder works with no direct supervision and is responsible for making sound structural repairs with all welds neat in appearance or ground off flush in a manner that reflects the company’s vision of working as “One Professional Team.” Pay Range: $29.90 - $51.84 per hour Pay is dependent on education and experience.
Requirements
- High School Diploma or GED
- Relevant CAT accredited courses
- 5+ years’ experience servicing heavy equipment
- 1+ years administrative/clerical experience
- 3+ years customer service experience
- 3+ years sales experience
- Welding Certification
- DOT Health Card
- CDL Driver’s License Required (Class B Min.)
- MSHA License
- Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
- Safety & Product Knowledge
- Basic Knowledge of Microsoft Word and Outlook
- Intermediate Knowledge of DBS
- Intermediate Knowledge of ET/SIS/SIS Web/STW
- Ability to work independently with little or no direction
- Well-rounded knowledge of CAT equipment
Responsibilities
- Maintains truck and crane inspection logs on a daily basis
- Completes CAT service reports daily that are legible, have proper grammar and sentence structure, and appropriate SIMS code
- Transmits photos, timecards, service reports, and other information through e-mail
- Maintains good customer records on jobs that have been assigned
- Maintains credit card receipts for accounting purposes
- Works with the Service Department, Product Support Representatives, and Sales Department to meet all of the customer’s needs
- Communicates with customers on the diagnosis and status of repairs, parts, and other concerns
- Teaches and coaches other technicians in the field
- Promotes Wagner Equipment Co. to customers
- Accurately troubleshoots and repairs CAT equipment the first time
- Reads, understands, and applies electrical and hydraulic schematics to repair work
- Safely rigs or hooks components for lifting
- Removes, repairs, and installs major components in varying configurations of equipment
- Maintains tooling in good working order as per MSHA and OSHA regulations
- Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher
- Maintains service vehicle in safe and good repair
- Ability to travel 75 - 100% of the time
- Other duties as assigned by manager
Benefits
- Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
- Medical, dental, and vision insurance
- Life and AD&D InsuranceLife and AD&D Insurance
- Retirement Plans - Life and AD&D InsuranceRetirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
- Supplemental life Insurance
- Critical Illness + Accidental Insurance
- ID WatchDog and discounted employee phone plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
