Field Service Hardscape $21.27 - $25/hr

Techo-Bloc • Shorewood, IL

193d • $21 - $25

About The Position

We are seeking a skilled Material Handler and Field Support Associate to join our dynamic team at our distribution depot in Minooka, IL. This hybrid role combines traditional material handling responsibilities with field service duties, offering premium compensation for travel and customer support tasks. Ideal candidates will be experienced forklift operators with a strong sense of teamwork, a customer-focused mindset, and a willingness to step into hands-on, physically active roles both on-site and in the field.

Requirements

• Valid Driver’s License with a clean driving record (for field service travel).
• 1+ year of sit-down forklift experience in a warehouse, yard, or distribution setting.
• Proven ability to lift up to 55 lbs. individually and up to 100 lbs. with team assistance.
• Solid communication skills for interacting with team members and customers.
• Mechanically inclined and able to perform repairs and cleaning tasks.
• Flexible and dependable with strong time management and multitasking ability.
• Comfortable using computers and digital tools for basic reporting or updates.

Nice To Haves

• Prior work in hardscape installation or handling of pavers, retaining walls, etc.
• Experience using concrete saws or related power tools.
• Background in customer service or field service roles.
• Familiarity with trailer operation and transport of equipment or materials.

Responsibilities

• Travel occasionally to dealer and customer sites to conduct product and display inspections.
• Perform repairs and cleaning of displays and products.
• Update signage, labels, and marketing materials.
• Answer client questions and provide on-site support.
• Serve as a point of contact for dealer support, maintenance needs, and customer inquiries.
• Support marketing by distributing catalogs, brochures, and promotional materials.
• Safely operate forklifts to load/unload commercial vehicles and store goods.
• Conduct physical inspections of incoming and outgoing products for quality assurance.
• Deliver consumable materials to production areas as needed.
• Maintain forklifts and other equipment in clean, working condition.
• Wear personal protective equipment in accordance with training guidelines.
• Prep pallets for customer orders, ensuring accurate and secure packing.
• Lift and move heavy products, including items weighing up to 55 lbs. individually and up to 100 lbs. using team lifts.
• Coordinate with the Yard Supervisor to resolve discrepancies and equipment issues.

Benefits

• Medical Benefits
• Vision
• Dental
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• 401(k) Savings Plan
• 401k Match
• Employee Discount on Products
• Employee Assistance Program (EAP)
• Complete uniform provided after 3 months.
• Boot reimbursement program
• Training & Development
• WEEKLY PAY!!

What This Job Offers

• Job Type: Full-time
• Number of Employees: 501-1,000 employees