Field Service Engineer

Siemens-posted 3 months ago
$73,500 - $126,000/Yr
Cheyenne, WY
5,001-10,000 employees
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The Field Service Engineer performs emergency repairs, warranty service, startup and commissioning support of electrical power distribution and control equipment. You will make impact with the following responsibilities: Correcting and logging resolution of client identified warranty and quality control issues. Provide operation and installation training. Providing technical support for field startup pretesting using typical electrical test equipment and program uploading, firmware update installation and operational operation testing of GUI PLC and Relay devices. Provide mechanical system repairs and modifications. Supporting administrative and planning meetings with clients and contribute to performance improvement. Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.

  • Correcting and logging resolution of client identified warranty and quality control issues.
  • Provide operation and installation training.
  • Providing technical support for field startup pretesting using typical electrical test equipment and program uploading, firmware update installation and operational operation testing of GUI PLC and Relay devices.
  • Provide mechanical system repairs and modifications.
  • Supporting administrative and planning meetings with clients and contribute to performance improvement.
  • Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.
  • 5 plus years of experience in diverse field service and / or industrial or construction engineering technical support.
  • 3 plus years of experience in 600V rated electrical power experience with most types of switchgear.
  • Must be eligible to work in the US without sponsorship now or in the future.
  • Reading schematics and blueprints for power control, automation, and customer technical support.
  • Proficient in dealing with client interactions and completing projects on time and within budget guidelines.
  • Excellent customer service, time management and follow-up skills.
  • Work effectively with internal and external customers and peers to resolve client issues.
  • Valid driver’s license and record that meets company requirements.
  • Ability to work flexible hours, weekends, holidays, and night work as required.
  • Demonstrated ability to manage multiple priorities.
  • Must be availability for out-of-town work.
  • Must carry a cell phone and be on call 24 hours a day, 7 days a week.
  • Must have willingness to learn and accept feedback.
  • Must have mindset of continuous improvement.
  • Must be self-directed and very committed to customer satisfaction.
  • Must be able to operate all types of tests equipment.
  • Siemens offers a variety of health and wellness benefits to our employees.
  • The pay range for this position is $73,500 - $126,000.
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