Field Service Engineer

Tosca Services, LLC • Green Bay, WI

93d

About The Position

At Tosca, we’re reimagining supply chains to be smarter, more sustainable, and less wasteful. We partner with leading brands to deliver reusable packaging solutions that keep food and other essential products moving safely and efficiently. Joining Tosca means being part of a team that values innovation, collaboration, and continuous improvement — while making a real impact on the environment and the communities we serve. As a Field Service Engineer, you’ll play a critical role in supporting our customers and keeping our reusable packaging systems running at peak performance.

Requirements

• 3+ years of experience in field service, technical support, or industrial equipment maintenance.
• Strong troubleshooting skills across electrical, mechanical, or automation systems.
• Ability to work independently, prioritize multiple assignments, and travel frequently.
• Excellent communication and interpersonal skills to build trusted customer relationships.
• Proficiency with tools, diagnostic equipment, and reporting software.
• A mindset for safety, problem-solving, and continuous improvement.

Responsibilities

• Provide technical service and support to Tosca customers, both on-site and remotely.
• Troubleshoot, repair, and maintain equipment, systems, and packaging solutions.
• Partner with customers and internal teams to implement process improvements.
• Document service activities and ensure compliance with safety and operational standards.
• Train customer staff on proper equipment use, care, and best practices.
• Serve as a trusted advisor to our customers, ensuring satisfaction and reliability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees