Field Service Engineer

Columbia Industries, LLC • Starkville, MS

78d

About The Position

The Field Service Engineer provides hands-on technical expertise and customer support for Columbia Industries’ industrial equipment, combining engineering knowledge with field service experience. This role bridges the gap between engineering design and real-world performance—supporting installations, troubleshooting, and continuous improvement initiatives. The ideal candidate has 5–10 years of engineering or technical field experience, enjoys problem-solving in dynamic environments, and is eager to travel globally while collaborating across teams in a hybrid work setting.

Requirements

• Bachelor’s degree in Mechanical, Industrial, or Electrical Engineering (or related field) required.
• 5–10 years of combined engineering and field service experience in a heavy equipment or industrial setting.
• Proven technical understanding of hydraulic, electrical, and mechanical systems.
• Experience with AutoCAD, Autodesk Inventor, EPICOR, and Microsoft Office applications.

Nice To Haves

• Lean Six Sigma Green Belt or equivalent continuous improvement certification.
• OSHA 30 or equivalent safety certification.
• Forklift and Overhead Crane operation certification.
• Basic Electrical and Hydraulic troubleshooting training.

Responsibilities

• Travel domestically and internationally to install, inspect, service, and repair Columbia equipment.
• Troubleshoot mechanical, hydraulic, electrical, and control system issues using engineering principles and diagnostic tools.
• Demonstrate strong root cause analysis during repairs, inspections, and troubleshooting in the field.
• Provide on-site training and technical support to customers on equipment operation, maintenance, and safety.
• Document service findings, repair activities, and customer feedback for continuous improvement.
• Collaborate with internal teams, including Sales, Engineering, and Production, to report field issues and/or customer feedback.
• Oversee fields jobs that are not often the same issue or solution to resolve it.
• Willing to support Columbia Industries Mississippi plant when not in the field or traveling.
• Display excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers and coworkers.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees