Field Service Engineer

Corvus Energy • Bellingham, WA

98d • $51 - $62

About The Position

The Field Service Engineer (FSE) is responsible for overseeing the installation and performing the commissioning of large-scale complex Energy Storage Systems at customer sites. The FSE must ensure that each installation phase is of high quality before authorizing commencement of the next installation phase. Work includes on-site troubleshooting, testing and problem solving in collaboration with customers and Corvus teams. This hands-on engineer will be capable of participating in all activities related to Corvus products and projects, including servicing, repairing, planning and documenting all activity. On-site training of customer personnel, and remote support are also part of the FSE’s responsibilities. As a key representative of Corvus in the field, the FSE plays a critical role in ensuring customer success and building long-term partnerships. As extensive worldwide travel is required for this position, candidates must possess a valid US passport and drivers’ license to be considered for the role.

Requirements

• Degree or Diploma in Electrical, Electronic, or Mechanical Engineering.
• Minimum of 7 years in a field service engineering role, with a strong preference for experience in the marine electronics industry.
• Demonstrated experience in construction project management and working with a wide range of marine trades.
• Proven ability to install, test, troubleshoot, and commission complex industrial equipment.
• Experience with industrial communication systems, networks, and data transfer standards.
• Advanced troubleshooting and practical problem-solving skills across electrical, mechanical, and software systems.
• High level of computer literacy.
• Professional written and verbal English communication skills.
• Excellent customer relations, organizational, and multi-tasking abilities.

Nice To Haves

• Deep knowledge of marine industry ship systems (electrical & mechanical).
• Experience with lithium-ion battery technology and systems.

Responsibilities

• Supervise and coordinate all on-site installation and commissioning activities with Customers, Shipyards, Service-providers, System Integrators and internal Corvus personnel.
• Install, commission, and test Corvus Energy Storage Systems.
• Inspect installation quality and provide approval for subsequent project phases in collaboration with the Project Manager.
• Assist in creating the installation build schedule and site resource plan.
• Diagnose and repair complex hardware, software, and network integration issues both on-site and remotely.
• Provide remote technical support to guide customers through troubleshooting and issue resolution.
• Collect and analyze system data to support troubleshooting efforts and generate State of Health (SOH) reports.
• Create and maintain clear technical documentation for internal and customer use.
• Generate accurate reports for customers detailing test results, repairs, and failure analyses.
• Provide technical training to customer personnel on system installation, operation, and maintenance.
• Manage customer support tickets, service orders, and RMAs.
• Contribute to the development of new training programs.
• Perform additional tasks as required and determined by the Regional Services Manager, Americas.

Benefits

• An exciting position working for the world leading supplier of maritime energy storage solutions.
• An opportunity to take part in the green shift for the ocean space.
• An international work environment and multidisciplinary team collaboration.
• A competitive salary and benefits.
• International career opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees