Field Service Engineer - PART-TIME Omaha, NE

Becton Dickinson Medical Devices•San Diego, CA

21h•$24 - $37•Remote

About The Position

We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. The BD family is seeking responsible and committed people to join our team of professional Field Service Engineers for the support of the BD Medication Management solutions (MMS) automated dispensing segment. The BD Pyxis brand combines proven technology with practical intelligence to prevent medication errors, help free up clinician time to focus on patient care, increase the predictability of medication availability and reduce inefficiencies in the medication use process. At almost every point in the medication use process, safety and efficiency can be increased with the comprehensive capabilities of the Pyxis medication management system. Position Overview This is a remote field-based position requiring daily travel to customer locations within your assigned territory. A company vehicle is provided, and while the position primarily involves day travel, approximately 5% overnight travel may be required. Part-time role Location Requirement: Ideal candidates should reside within a 40-mile radius of the position's base location - Omaha NE

Requirements

High School Diploma
3-5 years of combined Hardware/Software/IT experience supporting both proprietary and standard applications
Experience with 24x7 on-call support in a customer-facing/field service environment
Strong mechanical, computer, verbal, written, and time management skills
Proficiency with computer electronics, Windows OS, and networking
Valid driver's license that meets BD's auto safety standards
Ability to lift a minimum of 70 pounds

Nice To Haves

Associate Degree in Healthcare Technology or other technical field, Customer Support Certification
Experience working as a hospital pharmacy technician
Experience in a hospital Bio-Med environment
Prior military Bio-Med experience
Automated Teller Machine (ATM) service experience

Responsibilities

Provide both remote and on-site technical support for BD Pyxis automated dispensing systems in healthcare facilities, including DHA/DoD facilities
Respond to, evaluate, and prioritize work orders; diagnose and resolve hardware and software system issues
Maintain ownership of work orders, escalating complex issues to team leadership when necessary
Implement preventive maintenance programs for equipment
Support Sales and Implementation teams as needed
Perform installations, in-servicing, repairs, preventive maintenance, calibration, and sales support
Maintain accurate small parts inventory and follow inventory control procedures
Provide detailed documentation of field activities, expenses, and time distribution
Participate in ongoing training to advance product knowledge and technical skills
Understand and follow corporate policies, including customer complaint handling and Medical Device Reporting

Benefits

BD offers opportunities for skill advancement with the potential to progress to the next level within 2-3 years through approved training and development programs.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry.
For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.
Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You .

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