Field Service Engineer - Prince Georges County MD Job Details | JENOPTIK AG

JENOPTIK N AG•Jupiter, FL

50d•Onsite

About The Position

At Jenoptik, people with the specific JENIUS character are changing the world with the power of light. That demands a spirit of exploration and dedication. If you're one of us, come meet the challenges facing the world. At Jenoptik, we're creating a better future for all of us. The Jenoptik Smart Mobility Solutions division offers photonics-based, innovative and sustainable solutions, including technologies and services for traffic safety, public safety and toll control. For this purpose, Jenoptik develops, manufactures and distributes components, systems and services which contribute towards greater road traffic safety throughout the world. The product portfolio comprises comprehensive systems relating to all aspects of road traffic, such as speed measurement and red light monitoring systems, OEM (Original Equipment Manufacturer) products and systems for the detection of traffic violations. Thanks to the digital combination of several sensor technologies with software and data management, Jenoptik is also a new systems supplier for truck toll monitoring on federal highways in Germany. Work with us to ensure that our components, systems and services contribute to making roads and communities safer. Have we made you interested in this position? If so, we look forward to receiving your online application. Should you need any further information, please do not hesitate to contact us.

Requirements

Position is located in Prince Georges County
4-year degree or Certification in the electrical/technical field
Prior field engineering and electrical experience essential
3 years of experience with component-level repair and/or assembly in a workshop
Service experience in camera, radar, laser, photo, and/or optical systems is very advantageous
Ability to work well under pressure and manage a challenging workload
Intermediate knowledge of Microsoft Office products (Excel, Word, PowerPoint)
Experience in SAP, or other ERP/MRP database
Up to 50% travel possible, international and domestic
Valid driver's license and Passport required
Effective communication skills, both written and verbal
Must possess "soft skills": personal effectiveness, creative problem-solving, strategic thinking, and team-building skills
Skilled in dealing with people effectively and politely
International service experience is desirable

Nice To Haves

Service experience in camera, radar, laser, photo, and/or optical systems is very advantageous
International service experience is desirable

Responsibilities

System design, build, and test, including camera, solar, battery & electrical elements
Component repair, maintenance, calibration and certification
Onsite installations & training in various locations across the Americas, "gets the job done".
Technical Support by e-mail, phone, or onsite for our customers in the Americas
Maintains rapport with customers by examining complaints and identifying solutions
Responsible for documentation of service and installation actions by completing forms, reports, logs, and records for quality control purposes
Performs all other duties as assigned

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