Field Service Engineer – Dallas, TX (Company Vehicle)
About The Position
Imagine yourself… Doing meaningful work that makes an everyday impact on the world around you. Collaborating with a vibrant, diverse, global team. Contributing to a brighter, more sustainable future. It’s all possible with a role at Esko . Esko, a Veralto company, is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our integrated platform and comprehensive tools empower retailers, pre-media and trade shops, manufacturers, and converters to manage best-in-class packaging design and print processes. Innovation in the is built into the DNA of our business: every day, we challenge ourselves to be better by seeking out new ways to elevate our products, our processes, and our people. We also know that innovation and ingenuity starts with prioritizing a diverse workforce and a deeply inclusive workplace. We encourage people from all backgrounds to apply to our positions. Watch this video about Esko! What we offer: Employee bonus of 8% based on business success as well as annual salary review. Company pension, accident insurance and preventive healthcare (medical, dental, and visual) on day 1. Training and development opportunities. 401K savings plan. Tuition reimbursement from Day 1. Attractive employee referral program. Paid Maternity & paternity pay. Employee Assistance Program (legal, financial, and counselling resources). Reporting to the Field Service Manager , the Field Service Engineer is responsible for providing daily onsite support to our customers using CDI Laser Engraving Equipment (Digital Flexo). This includes performing service, repairs, and installations of products, as well as conducting electrical and mechanical testing. The role requires diagnosing system failures, implementing the most cost-effective solutions, and escalating complex issues to higher levels of technical support or the quality reporting system. This position is remote and will be located in Dallas, TX.
Requirements
- Minimum of 2 years’ experience installing and maintaining copier, printing, industrial, or military equipment.
- Continued Education in electrical, mechanical, or technical fields, or equivalent military training.
- Proven ability to diagnose and repair complex electrical and mechanical issues.
- Strong working knowledge of PC hardware and software installation, including video, network, and HDD drivers.
- Willingness to travel up to 90% of the time, including 65% overnight stays as required.
Responsibilities
- Perform onsite services at Esko customers, including new installations and operator training.
- Conduct electrical, mechanical, and laser optics repairs.
- Perform preventative maintenance to ensure optimal equipment performance.
- Implement field upgrades and machine software updates.
- Extensive travel up to 90% of the time, including overnight stays and approximately 35% local travel and 65% nationwide travel across the US, using the company vehicle or flights as needed.
Benefits
- Employee bonus of 8% based on business success as well as annual salary review.
- Company pension, accident insurance and preventive healthcare (medical, dental, and visual) on day 1.
- Training and development opportunities.
- 401K savings plan.
- Tuition reimbursement from Day 1.
- Attractive employee referral program.
- Paid Maternity & paternity pay.
- Employee Assistance Program (legal, financial, and counselling resources).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
