Field Service Engineer
About The Position
Microwave Techniques is a worldwide manufacturer and distributor of OEM industrial microwave processing equipment, used in various industries. We have physical locations in Gorham, ME, Nashua, NH, and Hamburg, Germany. Our Nashua, NH location is searching for a Field Service Engineer who can install, troubleshoot, repair, and maintain complex equipment and systems at customer sites worldwide, ensuring proper operation. On-site training on Nashua. NH will be required before deploying into the field. The ideal candidate for the Programming Engineer position will have experience with Allen Bradly PLC/Automation programming and a background working in high-power maintenance roles.
Requirements
- Basic programming knowledge and abilities
- Testing/debugging high power electronics (110VAC 480 VAC, and 20,000 VDC).
- Safety compliance- including lock-out tag-out, arc flash, and PPE as required.
- Capability to work autonomously and manage time effectively while traveling to various customer sites.
- Excellent communication skills both verbal and written. Keep management informed of any operational/system issues, client expectations, safety matters etc., in a timely manner.
- Writing / utilizing Operations manuals to support the systems and equipment
- 5+ years in a manufacturing and/or high-power environment preferred
- 3 years of related experience required; 2 years onsite client experience preferred
- Associate’s degree in engineering, electronics, or related technical discipline preferred
- Strong knowledge of high voltage systems, large microwaves, generators, etc. is preferred
- Professional demeanor and ability to perform work on assignment is critical
- Strong critical thinking and problem-solving skills
- Strong documentation skills that are accurate and time sensitive
- Customer service and solution driven mindset
- Ability to manage travel details, work schedules, and accommodation needs in an efficient manner
Nice To Haves
- 5+ years in a manufacturing and/or high-power environment preferred
- 3 years of related experience required; 2 years onsite client experience preferred
- Associate’s degree in engineering, electronics, or related technical discipline preferred
- Strong knowledge of high voltage systems, large microwaves, generators, etc. is preferred
Responsibilities
- Travel
- Installation
- Maintenance & Repair
- Troubleshooting
- Customer Support
- Documentation
- Factory Assistance
Benefits
- A comprehensive benefits package including health, dental, and vision.
- Company paid life, short and long-term disability.
- Supplemental insurance i.e. AD&D, critical illness and accident insurance
- Employee Assistance Program.
- 401K plan with an employer match
- Discretionary bonuses
- Paid time off (PTO)
- Paid holidays
- Tuition reimbursement opportunities
- Training opportunities
- Employee recognition awards
- Employee lunches and parties
- Employee purchase program
- Safety shoe and eyewear reimbursement program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
