Field Service Engineer (Remote)

Raytheon Technologies•Troy, OH

3d•Remote

About The Position

Joining Collins Aerospace isn't just about finding a job; it's about embarking on a journey to redefine the future of aerospace technology. Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Our Advanced Structures team leverages advanced materials and additive manufacturing to develop complex interior and exterior solutions. These solutions ensure structural integrity of the aircraft, help aircraft take off and land, stay trim in the air, move forward, carry cargo and conduct rescues. We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement - we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come. We are looking for the best and brightest to fly and land with us! WE ARE REDEFINING AEROSPACE. Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. Position is remote; however, if you live within a reasonable commute of a Collins site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

Requirements

Typically requires a University Degree and minimum 5 years of prior relevant experience or an Advanced Degree in a related field and minimum 3 years of prior relevant experience
4 or more years of experience with design and/or maintenance of aircraft, aircraft systems, or aircraft appliances.

Nice To Haves

Experience working with aircraft wheels, brakes, and landing gears.
Experience with airline maintenance activities

Responsibilities

Provide technical support and problem solving for aircraft wheels and brakes, brake control systems and wheel and brake repair and overhaul activities
Perform initial investigations (data gathering) of airline wheel and brake problem reports; assist with technical problem analysis (root cause identification and implementation of corrective actions)
Conduct maintenance training for airline and maintenance shop personnel
Provide front line support to Customer Support Engineering (CSE)
Gather and report component reliability data
Provide warranty support by investigating and adjudicating claims and issuing scrap certificates
Conduct consignment stock audits at customer sites as required
Support airline Regional Business Managers and the Airline Sales team
Organize and support UTAS senior management customer visits to the regions
Serve as local expert for B787 electro-mechanical brake system (EMBS) test equipment
Support landing gear Field Service with maintenance structural interventions as required
Provide engineering support to Landing Systems service centers
Provide temporary onsite support to Landing Systems Field Service worldwide as required
Position would be covering North and South America
Expected to travel extensively

Benefits

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program