ASM-posted 3 days ago
Full-time • Entry Level
Hillsboro, OR
1,001-5,000 employees

As a Field Service Engineer with ASM, you will perform installations, preventative maintenance, and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM’s global customer locations. You will create and maintain a high level of customer delight through advanced customer service skills, implementing fast, quality responses to internal and external customers while maintaining a safety-first mentality. Travel of 25-75% for both domestic and international locations may be required. Relocation assistance will be provided for this role.

  • perform installations
  • preventative maintenance
  • remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment
  • create and maintain a high level of customer delight through advanced customer service skills
  • implementing fast, quality responses to internal and external customers
  • maintaining a safety-first mentality
  • Basic troubleshooting techniques in repairing complex microprocessor-controlled electromechanical systems
  • Safety mentality
  • Ability to work with hand tools
  • Working knowledge of Oscilloscope’s and DVM’s
  • Strong positive attitude with good customer service skills
  • Clear and concise (English) verbal and written communications
  • Knowledge of structured problem-solving techniques
  • Working software knowledge of MS office
  • Ability to work in a team environment
  • Ability to work alone and/or with limited supervision
  • Be able to interpret electronic / electro-mechanical schematics and drawing
  • Bachelor's degree from an accredited school in electronics / electro-mechanical discipline
  • 1-year field service/customer support experience and/or 1 year manufacturing experience in final assembly or test of semiconductor capital equipment
  • Knowledge in any or all of the following areas is a plus: wafer fab, closed-loop gas, and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids.
  • Relocation assistance
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