Full Time - Field Engineer Program, Field Service Engineer - Boston, MA - July 2026

Philips•Boston, MA

10h•$28 - $33•Onsite

About The Position

Full Time - Field Service Engineer Program – Boston, MA. - Summer 2026 Are you interested in a Full-Time opportunity with Philips? We welcome individuals who have recently completed or will soon complete an associates’ program (or undergraduate) to apply to our paid training program in Field Service Engineering to include modality training, in preparation of transitioning to a full territory Field Service Engineer position. The positions are available across North America. Allow your passion for improving lives to shine in this role where you will learn to provide excellent customer relationship management skills through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites. Your role You will be trained to: Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue. Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools). Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements. Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems). Approximately 70% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required.

Requirements

You have recently completed or are an upcoming graduate with an Associate or Bachelor’s Degree in Electronics or Electronics Technology, Biomedical Instrumentation, Mechatronics, or similar (or BSEE/BSEET/BSME/BSMET)
Must be willing to relocate within the Service Zone upon promotion to Field Service Engineer 1 (Grade 35) after the successful completion of your first year of training.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements
Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations)
Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment
US work authorization is a precondition of employment.
For this position, you must reside in or within commuting distance to Boston, MA.

Nice To Haves

You’ve acquired previous internship or co-op experience in a diagnostic imaging (field or hospital-based) service environment or in electromechanical industries, preferred
Preferred experience in diagnostic x-ray/cardiovascular/cath labs/imaged guided therapy equipment., or similar in a regulated industry
Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment

Responsibilities

Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs.
Understand the customer's business and competitive environment; generate service revenue.
Actively participate as a member of the regional work team; work to improve team processes and identify training gaps.
Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools).
Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork.
Adhere to established training, quality, and safety requirements.
Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively.
Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems).

Benefits

Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

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