About The Position
SAIC is currently seeking a Field Service Expert (FSE) to support SAIC’s Integrated Battle Command System (IBCS) Team. Primary duty location is onsite at Joint Base Lewis-McChord (JBLM) just southwest of Tacoma, Washington; This position also requires 4 months onsite training in Huntsville, Alabama. JOB DESCRIPTION: Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations Represent the IBCS program as the primary point of contact Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems Assist in the emplacement and initialization of the IBCS system Advise customers on the capabilities and limitations of the IBCS system Assist in troubleshooting IBCS hardware, software, and networks Provide feedback to program leadership regarding system performance and end-user feedback Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software Conduct training Support Program Help Desk Conduct scheduled equipment inventories SAIC® [http://www.saic.com/] is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com [http://www.saic.com/]. For ongoing news, please visit our newsroom [http://www.saic.com/].
Responsibilities
- Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
- Represent the IBCS program as the primary point of contact
- Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
- Assist in the emplacement and initialization of the IBCS system
- Advise customers on the capabilities and limitations of the IBCS system
- Assist in troubleshooting IBCS hardware, software, and networks
- Provide feedback to program leadership regarding system performance and end-user feedback
- Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Conduct training
- Support Program Help Desk
- Conduct scheduled equipment inventories
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
