Field Service Engineer, New Mexico

Nordson Corporation

5d

About The Position

Nordson Test & Inspection, a global leader in X-Ray & Test Systems and Optical Sensors and Metrology, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. MUST RESIDE IN NEW MEXICO Job Summary Performs extensive sample testing in a lab environment, creation of applications with detailed reports, and technical demonstrations for the customer as it relates to test and inspection equipment. Preferably, exhibits understanding and proficiency of cutting-edge SMT, FATP, and wafer inspection equipment. Demonstrates and explains the capabilities of the equipment to potential customers at a highly technical level.

Requirements

• Bachelor’s degree in engineering, or related field preferred. 5+ years experience in lieu of degree.
• Minimum 2 – 4 years of relative experience and demonstrated knowledge of discipline engineering principles and practices.
• Excellent technical writing and verbal communication required.
• Ability to travel to customer sites domestic and international.
• Excellent customer service skills.
• The ability to work on problems of moderate scope where analysis of situations or data requires a review of identifiable factors.

Nice To Haves

• SMT, FATP.
• Wafer assembly/inspection experience desired.

Responsibilities

• Performs advanced application training at the customer site or an internal company lab.
• Provides applications support for the customer in difficult cases requiring best possible knowledge of the equipment capabilities.
• Communicates and resolves issues to ensure successful sign off with customer is reached.
• Provide exceptional customer service to new and existing customers.
• Serves as company liaison with customer on administrative and technical matters for assigned projects and theoretical understanding of material properties and processes.
• Other duties as required.
• Sample testing in a lab environment and creation of applications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees