Field Service Engineer - Metro Detroit Region

ITW

1d • $30 - $40 • Onsite

About The Position

Hands-On Field Service Role MTS Systems Corporation designs, installs, and supports advanced test systems used by automotive, aerospace, biomedical, and industrial customers to evaluate the performance and durability of real-world products. In this role, you will work hands-on with these systems at customer sites, supporting equipment that engineers rely on every day in laboratory and test environments. This position is based in Metro-Detroit and primarily supports customers across Michigan, with occasional regional travel. What This Role Looks Like This is a field-based, customer-facing technical role focused on installing, maintaining, calibrating, and troubleshooting complex servo-hydraulic and electro-mechanical test systems at customer sites. You will work in laboratory and test environments using tools, test equipment, and diagnostic skills to restore and optimize system performance. Training on MTS-specific technology is provided, and strong hands-on technical aptitude is essential. Travel: This role involves regular travel to customer sites, primarily within Michigan, with occasional travel across the Midwest. Travel is typically approximately 30–40%, with heavier travel during the first year due to onboarding and training, including time at MTS headquarters in Minnesota and regional training classes. Candidates should be comfortable with a travel-oriented role and interested in working in varied customer environments. Who This Role Is a Good Fit For We are open to candidates at different stages of their careers. The common thread is hands-on technical aptitude, willingness to travel, and interest in growing into an independent field service role. Training and mentorship are provided. Pathway A: Early-Career Technical Professionals You may be a good fit if you have: Hands-on technical experience gained through internships, co-ops, labs, maintenance roles, automation, robotics, manufacturing, or military service (typically 2–4 years combined) An associate degree in Mechatronics, Mechanical/Electrical Engineering Technology, or similar, or a 4-year Engineering Technology degree Comfort working with tools, wiring, mechanical assemblies, and technical systems, with interest in growing into an independent field service role Field service experience is not required for early-career candidates. Structured onboarding, shadowing, and technical training are provided. Pathway B: Experienced Technicians / Field Service Professionals You may be a good fit if you bring: 5–10+ years supporting electro-mechanical, hydraulic, or industrial equipment Experience in field service, installation, system startup, or maintenance Comfort owning customer relationships and troubleshooting complex systems with minimal supervision

Requirements

• Hands-on technical aptitude
• Willingness to travel
• Interest in growing into an independent field service role
• Comfort with a field-based role involving regular travel, especially during the first year, with increasing flexibility as independence grows
• Willingness to learn and follow structured training and mentorship during onboarding
• Strong communication skills and professional interaction with customers
• Valid driver’s license and ability to meet company vehicle requirements
• Hands-on technical experience gained through internships, co-ops, labs, maintenance roles, automation, robotics, manufacturing, or military service (typically 2–4 years combined)
• An associate degree in Mechatronics, Mechanical/Electrical Engineering Technology, or similar, or a 4-year Engineering Technology degree
• Comfort working with tools, wiring, mechanical assemblies, and technical systems, with interest in growing into an independent field service role
• 5–10+ years supporting electro-mechanical, hydraulic, or industrial equipment
• Experience in field service, installation, system startup, or maintenance
• Comfort owning customer relationships and troubleshooting complex systems with minimal supervision

Nice To Haves

• Exposure to hydraulics, instrumentation, sensors, controls, or automation
• Calibration, diagnostics, or test-equipment experience
• Hands-on mechanical and/or electrical troubleshooting
• Familiarity with common electrical and mechanical diagnostic tools and test equipment

Responsibilities

• Install, maintain, calibrate, and repair computer-controlled servo-hydraulic and electro-mechanical test systems
• Diagnose issues across controllers, hydraulics, data acquisition systems, sensors, transducers, fixtures, and grips
• Troubleshoot mechanical, electrical, and control-system issues using hands-on diagnostic methods
• Perform calibrations independently for assigned customer systems
• Manage service documentation, assigned assets, and customer communication professionally
• Work directly with customer engineering and lab teams in a service-oriented environment
• Maintain technical training and compliance with MTS quality and safety standards

Benefits

• A clear path to independent responsibility in a field-based service role, supported by structured onboarding and mentorship
• Continued technical development through hands-on experience, formal training, and exposure to diverse applications
• Long-term growth opportunities within a global engineering organization
• A best-in-class benefits package: http://myitwhr.com

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree