Field Service Engineer (Remote)

RTXTroy, OH
2dRemote

About The Position

Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology. Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. What You Will Do Provide technical support and problem solving for aircraft wheels and brakes, brake control systems and wheel and brake repair and overhaul activities Perform initial investigations (data gathering) of airline wheel and brake problem reports; assist with technical problem analysis (root cause identification and implementation of corrective actions) Conduct maintenance training for airline and maintenance shop personnel Provide front line support to Customer Support Engineering (CSE) Gather and report component reliability data Provide warranty support by investigating and adjudicating claims and issuing scrap certificates Conduct consignment stock audits at customer sites as required Support airline Regional Business Managers and the Airline Sales team Organize and support UTAS senior management customer visits to the regions Serve as local expert for B787 electro-mechanical brake system (EMBS) test equipment Support landing gear Field Service with maintenance structural interventions as required Provide engineering support to Landing Systems service centers Provide temporary onsite support to Landing Systems Field Service worldwide as required Position would be covering North and South America Expected to travel extensively

Requirements

  • Typically requires a University Degree and minimum 5 years of prior relevant experience or an Advanced Degree in a related field and minimum 3 years of prior relevant experience
  • 4 or more years of experience with design and/or maintenance of aircraft, aircraft systems, or aircraft appliances.

Nice To Haves

  • Experience working with aircraft wheels, brakes, and landing gears.
  • Experience with airline maintenance activities

Responsibilities

  • Provide technical support and problem solving for aircraft wheels and brakes, brake control systems and wheel and brake repair and overhaul activities
  • Perform initial investigations (data gathering) of airline wheel and brake problem reports; assist with technical problem analysis (root cause identification and implementation of corrective actions)
  • Conduct maintenance training for airline and maintenance shop personnel
  • Provide front line support to Customer Support Engineering (CSE)
  • Gather and report component reliability data
  • Provide warranty support by investigating and adjudicating claims and issuing scrap certificates
  • Conduct consignment stock audits at customer sites as required
  • Support airline Regional Business Managers and the Airline Sales team
  • Organize and support UTAS senior management customer visits to the regions
  • Serve as local expert for B787 electro-mechanical brake system (EMBS) test equipment
  • Support landing gear Field Service with maintenance structural interventions as required
  • Provide engineering support to Landing Systems service centers
  • Provide temporary onsite support to Landing Systems Field Service worldwide as required
  • Position would be covering North and South America
  • Expected to travel extensively

Benefits

  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Ovia Health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child and elder care services
  • Teladoc Medical Experts, second opinion program
  • And more!
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