Field Service Engineer - Prince Georges County MD

JENOPTIK AG • Jupiter, FL

51d • Onsite

About The Position

RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO): System design, build, and test, including camera, solar, battery & electrical elements Component repair, maintenance, calibration and certification Onsite installations & training in various locations across the Americas, “gets the job done”. Technical Support by e-mail, phone, or onsite for our customers in the Americas Maintains rapport with customers by examining complaints and identifying solutions Responsible for documentation of service and installation actions by completing forms, reports, logs, and records for quality control purposes Performs all other duties as assigned

Requirements

• Position is located in Prince Georges County
• 4-year degree or Certification in the electrical/technical field
• Prior field engineering and electrical experience essential
• 3 years of experience with component-level repair and/or assembly in a workshop
• Service experience in camera, radar, laser, photo, and/or optical systems is very advantageous
• Ability to work well under pressure and manage a challenging workload
• Intermediate knowledge of Microsoft Office products (Excel, Word, PowerPoint)
• Experience in SAP, or other ERP/MRP database
• Up to 50% travel possible, international and domestic
• Valid driver’s license and Passport required
• Effective communication skills, both written and verbal
• Must possess “soft skills”: personal effectiveness, creative problem-solving, strategic thinking, and team-building skills
• Skilled in dealing with people effectively and politely
• International service experience is desirable

Nice To Haves

• Service experience in camera, radar, laser, photo, and/or optical systems is very advantageous
• International service experience is desirable

Responsibilities

• System design, build, and test, including camera, solar, battery & electrical elements
• Component repair, maintenance, calibration and certification
• Onsite installations & training in various locations across the Americas, “gets the job done”.
• Technical Support by e-mail, phone, or onsite for our customers in the Americas
• Maintains rapport with customers by examining complaints and identifying solutions
• Responsible for documentation of service and installation actions by completing forms, reports, logs, and records for quality control purposes
• Performs all other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees