Field Service Engineer

Makino • Mason, OH

235d

About The Position

The Field Service Engineer is a member of the Customer Support Department and is responsible for the installation, maintenance, troubleshooting, and repair of Makino machinery at customer locations. We are seeking customer-focused professionals with a positive attitude and great customer service skills. Overtime is available after 8 hours, and a company vehicle is provided.

Requirements

• 3-5 years of experience in mechanical and electrical repair, maintenance and programming with a CNC machine tool builder or distributor.
• Excellent technical, communication and presentation skills.
• Ability to read and interpret drawings and schematics.
• Strong analytical and troubleshooting skills are required.
• Available to travel to customer locations. Some overnight stays are required.
• Valid Driver's License.

Responsibilities

• Travel to customer location to install, troubleshoot maintenance and repair and provide technical knowledge and support.
• Utilize machine tool manuals, technical documents, internal and vendor resources to research machine issues and determine solutions.
• Ensure proper documentation regarding machine issues, repairs, installation, and troubleshooting techniques.
• Possess and maintain an in-depth knowledge of machine tool industry and Makino product lines.
• Train customers on functions of the machine.

Benefits

• Competitive pay
• Generous benefits including medical/dental
• 100% company paid LTD/STD
• Start out with 3 weeks vacation and one week personal time (unless otherwise dictated by state law)
• Bonus program
• Wellness program
• Ongoing training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods