Field Service Engineer - Westbury, NY

Hubbell-posted 4 months ago

$90,000 - $115,000/Yr

Full-time • Mid Level

Westbury, NY

Electrical Equipment, Appliance, and Component Manufacturing

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The Field Service Engineer provides field service engineering and technical assistance to customers in areas of installation, startup, maintenance & repair, training, and modification of equipment. Electro Industries is a division of Hubbell, Inc. Exclusively delivering integrated Energy & PQ Monitoring Solutions utilizing AI and deep industry expertise. Improving reliability, efficiency & sustainability. We are 100% focused on energy management. If you want a career in energy management and sustainability EIG is for you! Position requires ability to travel on short notice more than 50% of the time. Must have valid driver's license and clean driving record. The salary range for this role is $90,000 - $115,000 annually and also offers a competitive benefits package.

Providing technical solutions to customers that involve engineering research impacting equipment or product design, testing of materials, process studies, and economic impact analysis.
Routinely providing technical solutions to customers on moderately complex problems within a set of products or industries served.
Participating in larger project teams and may also be managing small project teams with narrow scope.
Continually acquiring higher level knowledge of products and processes but can research independently and only requiring moderate levels of coaching and guidance.
Provide technical assistance and support to company engineers and equipment end users in the quick and efficient startup of newly installed equipment.
Responsible for the training of site personnel in the operation, maintenance and repair of the equipment.
Write technical reports, bulletins, FAQs, troubleshooting and programming guidelines and procedures.
Plan and modify products to meet customer needs.
Set up and debug the company's SCADA system at client sites.
Develop action plans for open support cases and ensure customer satisfaction.
Be responsible for the commissioning of both power metering products as well as entire industrial systems.

Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Electrical Engineering Technology, or a related field (required)
Minimum three years of relevant experience (required)
Proficiency in relevant software and hardware.
B.S. in Electrical Engineering, Computer Science or equivalent degree, or equivalent work experience.
5+ years of experience in power systems, industry practices, and system protection, protective relays and their applications, settings, and testing.
Demonstrated experience in software, integration and automation, industrial controls, PLCs, industry protocols (IEC-61850, DNP, Modbus), Ethernet systems, protocol analyzers, and industry SCADA practices.
Strong technical training, excellent communication both written and verbal, and above expectation customer service skills.
Strong programming skill in C, C++, and Java.
Ability to direct daily work activities with limited supervision.
Good understanding of industry standard communication protocols with an emphasis on Modbus, IEC 61850, DNP and BACnet.
Knowledgeable in computer networking architectures, topologies, and hardware.
Troubleshooting and problem-solving skills.

Competitive benefits package

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Field Service Engineer - Westbury, NY

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