Danaher-posted 9 months ago
Full-time • Entry Level
Remote • Dothan, AL
Computer and Electronic Product Manufacturing

The Field Service Engineer for Beckman Coulter Diagnostics is responsible for supporting the needs of our client, which directly impacts patient health and overall well-being. This position is part of the Service Organization located in Dothan, AL and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Field Service Team and report to the District Manager and be responsible for troubleshooting, installation, preventative maintenance, and service repair needs on Beckman Coulter equipment. If you thrive in a fast-paced role and want to work to build a world-class service organization—read on.

  • Handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment.
  • Provide excellent and efficient service to Beckman Coulter's customers, along with technical training on products.
  • Maintain accurate customer service logs and internal service records.
  • Order repair parts and adhere to cycle times.
  • Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
  • Engage with internal and external stakeholders, understanding and meeting their requirements.
  • Help train newer Field Service Engineers.
  • Associate degree preferred or equivalent military experience.
  • 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
  • Must have a valid driver's license with an acceptable driving record.
  • Ability to lift, lower and carry up to 50 lbs. unassisted.
  • Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time.
  • Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.
  • 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
  • Developing positive business relationships with both internal and external stakeholders.
  • A technical college major such as biomed, engineering, or related.
  • Flexible, remote working arrangements for eligible roles.
  • Enriching careers, no matter the work arrangement.
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