Field Service Engineer -Spectroscopy

Agilent Technologies

8d • $43 - $67 • Remote

About The Position

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek—so they can do what they do best: improve the world around us. Every day, Agilent Field Service Engineers help customers solve complex technical issues, enabling scientists to make discoveries that enhance the quality of life. Through this work, we keep laboratories running efficiently and reliably. As a Field Service Engineer, you will support customers through on‑site installation, implementation, preventive maintenance, and repair of Agilent Spectroscopy systems. You will work across a variety of laboratory environments, applying strong technical expertise, problem‑solving skills, and a customer‑first mindset. You will support integrated solutions, including hardware, software, operating systems, and networking components, while continuously developing technical depth across Agilent’s Spectroscopy portfolio.

Requirements

• Meet Agilent-approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law. These requirements vary by customer/vendor and may include, but are not limited to: post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs. Your consent to participate in customer-requested screening is required for this position
• Bachelor’s, Master’s, or equivalent university‑level degree in Chemistry, Analytical Chemistry, Physics, Engineering, Biochemistry, or a related scientific discipline (or equivalent combination of education and experience)
• 4+ years of hands‑on experience working with analytical instrumentation, including maintenance, repair, and troubleshooting
• Strong problem‑solving skills with a systems‑focused approach
• Excellent verbal and written communication skills
• Proven ability to build and maintain strong customer relationships
• Ability to travel 50% or more, based on the territory at the time
• Valid driver’s license required

Nice To Haves

• Experience supporting Agilent Spectroscopy systems.
• Highly preferred: hands‑on experience with ICP‑OES, ICP‑MS, and/or UV‑Vis spectroscopy.

Responsibilities

• Install, configure, and optimize Agilent Spectroscopy hardware, software, and networked systems at customer sites
• Diagnose and resolve product performance and availability issues at the system and solution level
• Perform preventive maintenance, repairs, upgrades, and system optimizations
• Proactively identify potential equipment issues to prevent unplanned downtime
• Advise customers on preventive maintenance schedules and configuration best practices
• Deliver fully integrated solutions, including peripherals, operating systems, and application software
• Build strong customer relationships through clear communication and high‑quality service delivery
• Train customers and, as needed, other field engineers on Agilent Spectroscopy solutions

Benefits

• In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.
• The full-time equivalent pay range for this position is $43.12 - $67.37/hr plus eligibility for bonus, stock and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level