Field Service Engineer - Microbiology

Transdev • Boulder, CO

288d • $31 - $39

About The Position

The Field Service Engineer (FSE) - Microbiology Specialist's primary responsibility will be to provide routine to complex field service and support for our Sievers® brand endotoxin and bioburden analytical instruments. Field service and support will be provided at customer sites throughout the United States, with potential for occasional travel to Canada and Puerto Rico in support of Sievers customers in those countries. Support will include maintenance, verification, validation, repair, and calibration duties as well as troubleshooting operational issues and user training. This position will also be involved in providing field service and support for the Sievers® brand total organic carbon (TOC) instrumentation product line. This position will require residency within the Denver Metropolitan area and within one hour of the Denver International Airport. Other residency options would be considered based on candidate qualifications and geographic needs but would require residency within the metropolitan area of one of our pre-existing service territories and within one hour of an International Airport. The FSE - Microbiology Specialist position will require frequent overnight travel in support of our endotoxin and bioburden customers as our product line and customer base matures. There will also be some requirement for overnight travel in support of our core TOC customers.

Requirements

• Bachelor's degree in biology, Biochemistry, Microbiology, or life sciences related field, or equivalent education
• 2+ years of work experience in Endotoxin and/or Bioburden testing, or other Bio detection protocols within the pharmaceutical industry or within a GMP facility

Nice To Haves

• Domain expertise in pharmaceutical water quality testing, specifically bioburden and endotoxin
• Hands-on experience with the use, support, and maintenance of bioburden and/or endotoxin analytical instrumentations and equipment
• Work experience in ultra-pure water applications or servicing and/or operating analytical instrumentation in a lab environment
• Knowledge of pharmaceutical related regulations is high

Responsibilities

• Travel to customer sites and perform PM and related services on TOC equipment
• Willing and able to travel domestically and have open availability Monday through Friday
• Plan, Schedule, and Confirm customer services including coordination of travel and parts shipments for services
• Maintain admin duties, parts inventory, and relevant trainings
• Take customer calls, participate in territory sales rhythm calls, and service team meetings
• Respond to on-demand contract services with 3 or 7 business day response commitments for troubleshooting and repair
• Write clear and concise reports for customers
• Special projects and new hire training as assigned by supervisors
• Work closely with Sales to provide insight into new instrument and new service opportunities as well as upsell service and consumables at existing customer sites based on need
• Ensure compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle and comply with all Veolia Environmental, Health and Safety (EHS) policies

Benefits

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Transit and Ground Passenger Transportation
• Education Level: Bachelor's degree