Field Service Engineer, Master

KeysightEl Segundo, CA
288d

About The Position

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

  • Establish and maintain close communication with customers to ensure optimal performance of customers' test equipment assets used with Keysight calibration SW
  • Ensure compatibility between customer expectation and support provided by Keysight Technologies
  • Provide advice to customers on environmental factors such as humidity, power, air conditioning, calibration cycle times, and test ETE configurations for best operational results
  • Provide assistance to customer to evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is required
  • Understand, and utilize all Keysight software based calibration platforms
  • Train customer technicians and provide support for Keysight calibration software (STE & TME)
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