About The Position

Install & Configure: Set up large-format printers, including hardware, software, and network components. Maintain & Repair: Perform preventive maintenance and troubleshoot mechanical, electrical, and software issues. Customer Training: Educate customers on proper usage, color management, and best practices. Project Execution: Follow installation and escalation plans to meet deadlines and quality standards. Proactive Support: Use monitoring tools to identify and prevent potential issues before they impact operations. Customer Engagement: Provide clear updates, resolve concerns promptly, and maintain high satisfaction levels.

Requirements

  • Strong mechanical, electrical, and electronic troubleshooting skills
  • Knowledge of inkjet printing technology and color management
  • Solid computer/networking skills
  • Excellent communication and problem-solving abilities
  • Ability to work independently and under pressure
  • Valid driver's license and reliable transportation
  • Ability to lift, bend, and stoop throughout the day
  • Pneumatic systems knowledge
  • Color calibration and management expertise
  • Ability to integrate hardware/software solutions

Responsibilities

  • Set up large-format printers, including hardware, software, and network components
  • Perform preventive maintenance and troubleshoot mechanical, electrical, and software issues
  • Educate customers on proper usage, color management, and best practices
  • Follow installation and escalation plans to meet deadlines and quality standards
  • Use monitoring tools to identify and prevent potential issues before they impact operations
  • Provide clear updates, resolve concerns promptly, and maintain high satisfaction levels
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