Field Service Engineer III Ashburn VA (Winchester VA/Frederick MD)

Segra • Frederick, MD

100d

About The Position

Segra is searching for a dynamic and experienced Field Service Engineer to work within our Ashburn/Winchester VA; Frederick MD (NOVA) market. Based on the manager’s evaluation of candidate experience and competency, we are open to hiring for this role at various levels. The Field Service Engineer is responsible for the day-to-day activities of the network, including but not limited to equipment installation & commissioning, circuit/node turn-up & testing, customer premise equipment, (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD’s, Hosted phones, ONT’s, preventive maintenance, and testing/troubleshooting associated with transport infrastructure, switching infrastructure and IP/Data networks. Field Operations personnel will perform “on call” duties as required. The FSE will interact with internal and external customers, service technicians, technical support personnel and other telecom professionals.

Requirements

• Knowledge of Telecom equipment (ex.- Cisco, Ciena, etc.)
• Minimum of 2 years of experience with Telecom equipment

Nice To Haves

• Associate’s degree or technical field (industry related) preferred
• Cisco and/or Ciena equipment experience preferred
• AC/DC core fundamentals
• Good driving record
• Office 365 suite proficiency
• Understanding and use of engineering documents
• Ability to operate advanced industry test sets, DS1-100G, OTDR and fiber scopes
• Knowledgeable and skilled with DC power for tertiary power applications
• Ability to work independently with limited supervision

Responsibilities

• Equipment installation & commissioning
• Circuit/node turn-up & testing
• Customer premise equipment management
• Preventive maintenance and troubleshooting
• Perform on-call duties as required
• Interact with internal and external customers
• Collaborate with service technicians and technical support personnel

Benefits

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees