Field Service Engineer II - Pharmaceutical Instruments

Eurofins•North Brunswick Township, NJ

3d•$28 - $30•Onsite

About The Position

The FSE I/II performs Calibrations/Qualifications, Preventative Maintenance and Repairs on pipettes and various types of small laboratory instrumentation.

Requirements

Two- or four-year degree in a related science field (e.g., chemistry, analytical chemistry, electronic engineering, biotechnology, or similar) plus 0-1 years (FSE I) or 1 to 3 years (FSE II) experience in a related field, preferably as a Field Service Technician
Ability to work in the US without immediate or potential future sponsorship
Physical ability to lift and transport equipment and perform tasks in various lab environments
Clear, respectful, and timely verbal and written communication
Experience with technical troubleshooting and problem solving
Must be self-motivated and proactive
Valid drivers license
Clean driving record
Occasional travel as required

Responsibilities

Perform calibration/qualification and preventative maintenance in the lab on single channel and multi-channel pipettes.
If required, travel to customer sites to perform pipette calibrations and PM’s as necessary.
Perform troubleshooting and repair of various types of small laboratory equipment both in the field and in the lab.
Manage personal parts inventory effectively.
Provide feedback to Manager regarding any issue impacting service delivery, particularly issues impacting turnaround times.
Complete administrative paperwork and reports promptly and accurately.
Follow good documentation practices (GDP) as applicable to daily activities.
Contact customers on time and schedule service efficiently.
Adhere to environmental health and safety guidelines.
Effectively communicate with clients and other internal and external parties.
Follow Eurofins work policies and all applicable SOPs. Ensure that training on both remains current.
Maintain client confidentiality, specifically if information about the customer is obtained from sources other than the customer (e.g. complainant, assessors).
Act impartially within the management system.
Perform other tasks as assigned by Management.