Field Service Engineer II- Pathology Imaging - Chicago IL

Danaher•Chicago, IL

14d•$36 - $46•Remote

About The Position

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible. The Field Service Engineer II- Pathology Imaging f or Leica Biosystems is responsible for supporting the needs of our customers, which directly impacts patient health and overall well-being. This position is part of the Pathology Imaging Field Service Team supporting he Western U.S. and will be fully remote, located in Chicago IL. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives. You will be a part of the Field Service Team and report to the Regional Field Service Manager responsible for troubleshooting, installation, preventative maintenance, and service repair needs. If you thrive in a fast-paced role and want to work to build a world-class service organization—read on. In this role, you will have the opportunity to: Provide installation support, maintenance, modification and/or repair on Pathology Imaging mechanical, electromechanical, electronic and/or refrigeration instruments, as well as provide subject matter expertise on one or more product lines, with the ability to handle on-site customer escalations. Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies. Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue. At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.

Requirements

Associate’s degree with 3+ years of technical experience OR Bachelor's of Science in a related field OR Equivalent military experience (Applicants with applicable military experience will be considered on a case-by-case basis)
Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel – up to 90% domestically, with frequent overnight across the Western US with short lead times
Must have a valid driver’s license with an acceptable driving record to meet fleet requirements
Ability to lift, move or carry equipment up to 50 lb, any other physical requirements

Nice To Haves

Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
Field Service Engineering.
Networking/IT system upgrades.

Responsibilities

Provide installation support, maintenance, modification and/or repair on Pathology Imaging mechanical, electromechanical, electronic and/or refrigeration instruments, as well as provide subject matter expertise on one or more product lines, with the ability to handle on-site customer escalations.
Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.